Excellent
689 reviews
Real GeniusHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
689 approved reviews, newest moderated first
Steve - Retirment here I C.
Posted
This is one of those financial companies that DELIVER ! They provided exactly the quality and speed of service they promised. HIGHLY RECOMMENDED A+++
Response from Real Genius· Jan 5, 2022
We really appreciate you taking the time to leave us a great review!
Senthil
Posted
Good Customer Service
Response from Real Genius· Jan 5, 2022
Thank you very much for the feedback. We are always looking for ways to better serve our customers.
Michelle P.
Posted
Web site User interface great. Lo hassle broker and quick underwriting!
Response from Real Genius· Jan 5, 2022
Michelle, We are glad to hear you had a great experience. Thank you for taking the time to leave us a great review
Diane
Posted
Our agents were awesome from start to finish and we got a great rate. Refi closed in 30 days.
Response from Real Genius· Jan 5, 2022
We strive to close loans quickly and efficiently, We are so happy to hear you had a great experience!
Anura
Posted
The experience from talking to a loan officer to the closing was guided by very experienced staff. Nothing was left to chance and directed information and responses were expected through out the process. Above all CDM has very competitive rates that you will find anywhere. I am glad that a correspondence from Zillow lead me to CDM. I would highly recommend CDM for your mortgage needs. Thank you CDM.
Response from Real Genius· Jan 5, 2022
Ahura, thank you for the glowing review. We look forward to serving you again in the future!
DP
Posted
Great service. Matt Brodtman was quick to respond to emails and understood the financing process well. He was readily available to answer any questions I had.
Response from Real Genius· Jan 5, 2022
Thank you very much for letting us know about your great experience. We will pass your comments along to Matt.
Michael
Posted
This is the second time we used Consumer Direct to refi. We had a great experience both times.
Response from Real Genius· Jan 5, 2022
Thank you for giving us the opportunity to meet your mortgage needs again. We really appreciate your business!
J J.
Posted
Fast servicing starting the process. Sometimes communication via text and email took time causing us to lose out in a 1,000 credit. Pretty smooth process but would have loved to say that 1,000 dollars
Response from Real Genius· Jan 5, 2022
Thank you for taking the time to leave us a review. We will share your comments with our management team
