RackUp+Go Reviews | Read Customer Reviews of rackupgo.com

RackUp+Go Reviews | Read Customer Reviews of rackupgo.com

RackUp+Go reviews

474 approved reviews, newest moderated first

Sanya
Posted Jul 11, 2022
Good experience!
Ordered product... product works great. Fast delivery. Two thumbs up!
Response from RackUp+Go· Jul 14, 2022
Thank you for your business, Sanya!
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Marc B.
Posted Jul 10, 2022
Excellent experience
Excellent experience. Seamless shopping, fast shipping, incredible customer service throughout!!! Highly recommended to order and keep ordering from this group. Top notch!!
Response from RackUp+Go· Jul 11, 2022
Thank you for your business, Marc!
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John S.
Posted Jul 9, 2022
Excellent customer service and good…
Excellent customer service and good communication.
Response from RackUp+Go· Jul 9, 2022
Thank you for your business, John!
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Jack R.
Posted Jul 7, 2022
Good prices and great service
Good prices and great service. I would buy from them again
Response from RackUp+Go· Jul 8, 2022
Thank you for your business, Jack!
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Satisfied C.
Posted Jul 4, 2022
Dometic Refrigerator
Took the chance of ordering an open box Dometic Refrigerator. Order was processed quickly and received within a few days. Upon opening the box I found a like new refrigerator complete with all instructions and accessories. After letting it sit for a few hours I plugged it in and it began to cool. Very happy with my purchase experience and communication from RackUp+Go.
Response from RackUp+Go· Jul 4, 2022
Thank you for your business!
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James M.
Posted Jul 3, 2022
Order didn't ship
Order didn't ship, so after a coulple weeks I had to contact the customer service. Apparently order got lost. They did handle the issue promptly and shipped item within a coupe days. No issue with merchandise.
Response from RackUp+Go· Jul 4, 2022
Thank you for your feedback, James. This is certainly a fair review, and we sincerely apologize for the delay in fulfillment. As discussed, when your order was entered on June 15th, our automated shipping system didn't recognize the address that was entered on the order, so it was put on hold. In those situations, we are supposed to receive a notification of the error, but that was missed. About a week later, on the 23rd when we realized the hold status, we forced the order through manually, and it was shipped out the same day. This was a total miss on our part, and we hope we're able to gain your trust and your business back in the future so that we can prove these mistakes are very uncommon. Thank you for your business, James!
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Jim H.
Posted Jul 3, 2022
Very Happy, everything went smooth
Was very happy with my product purchase. It was an open box item which made me nervous but it was in perfect condition with everything in the box. Very happy! Thanks
Response from RackUp+Go· Jul 4, 2022
Thank you for your business, Jim!
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Darrel N.
Posted Jul 2, 2022
Fast shipping
Fast shipping, excellent customer service and great prices. I have already purchased more than once, and will definitely be back for more.
Response from RackUp+Go· Jul 4, 2022
Thank you for your business, Darrel!
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