QuikShip TonerReviews of quikshiptoner.com

THIS BUYER GOT SUCKERED TOO - I didn't read the reviews. We were out of toner on 3/27 - ordered from these creeps. It's now APRIL 11 -- when I called they just found the order... I asked for overnight shipping ... they SAID IF I PAID for it. SCREW THESE CREEPS.. .they lost the order !!!

Their site is designed to mislead users about the brand of the cartridges that they sell. They leave the brand LD off of their pages and emails. THEN they promise a refund but don't send it. BUYER BEWARE. QUICKSHIP IS PURE EVIL. Cover your rear end.

Are we the one in a million? I never leave reviews. I'm leaving this review because something actually went right. We ordered, they deliver the right product, promptly.

Ordered part for HP printer. Discovered in confirmation it was OEM not HP. Canceled order immediately and ordered HP part. Sent OEM part despite cancelation. Received email to return in original packaging. Refusing to refund because someone wrote on the box. $156 for part that should not have been sent in the first place. Claimed they sent it in an outer box, which they did not as can be seen from pictures. OK to deface box with quickship shipping label, but not with "writing". They will ship the useless part back to me again for $21 because "I paid for it". Incompetent and terrible customer service. Don't bother calling when QuikShip Toner says they want to sort out the situation. They do not! They put you on hold, and then tell you they're not issuing a refund because the box was written on.

BEWARE! I bought a set of masters for my printer and paid well beyond extra for them to be shipped overnight. They didn't just send the masters for the wrong printer but they were also about 10 days late. I had to call them four times to get anything resolved and then after a while said: "Fine, we'll refund you. We'll email you the info." And hung up. It's been three weeks and haven't gotten that info or that refund. If I call they don't pick up. It was quite a bit of money. And now I have a waste of parts that don't know what to do with.

Not only have I been purchasing toner from this company for many years, I have also recommended them to many companies and hotels. Well, up until the point I needed to send toner back. I ordered toner CF226X, but NHCF225X was sent instead. This toner is larger, and clearly not the right kind. All 3 toners made a clicking noise and would print black lines on the page. When I reported the issue, "quickship" said these toners are compatible and should work, but said because of the clicking it must be a malfunction. Instead of sending a replacement, "quickship" closed the ticket. After it was clear they were not sending a replacement I called again, a ticket was opened again and then closed. By the time I called a 3rd time, their incorrect toner broke the printer. When I did call a 3rd time, they needed information again, which I supplied immediately. And of course I had to keep following up for weeks. On my 6th contact I informed them that this would be my last attempt to correct this with "quickship" directly. They said they would email a return label, but I'm not holding my breath. I'll contact the BBB in a week. They definitely earned to lose my business and any future recommendations.

ARIAH IS HORRIBLE THIS COMPANY. IS GARBAGE. THEY STOLE OUR MONEY AND NEVER SHIPPED THE TONER?! TWO MONTHS LATER WE CONTACT THEM ABOUT THIS. PULL UP THE TRACKING SHOWS IT HASNT LEFT THE BUILDING. ZERO ACCOUNTABILITY. AFTER THIS DEBACLE ALL THEY DO IS OFFER TO SEND THE ITEM. AS IF IT WAS EVER EVEN SENT. SO THEN ONCE WE RECEIVE THE TONER IT ENDS UP NOT BEING COMPATIBLE WITH OUR MODEL THAT WAS PROVIDED. IT ISNT EVEN CLOSE TO MATCHING . THE TONER IS LIKE FITTING A SQUARE PEG INTO A ROUND HOLD. THEY INSIST ON SAYING ITS THE RIGHT MODEL OR BEING IN BETWEEN WORDS AND NOT KNOWING WHAT TO SAY. PROMISED CALL BACK NEVER RETURNED. THIS COMPANY IS A BIG POS

Worst ever customer service. I’ve tried to return an unopened printer head but keep getting the run around. It’s been over a month. Totally unexceptable. Should be an easy transaction to send back and credit my card. They are terrible and reviews I’ve seen support that. I’ll get some half response about contacting them and how they wii try to resolve this. Hey. You could have done that the first time.