Q CreditReviews of qcredit.com

Response from Q Credit· Dec 5, 2016

Thank you for bringing your concerns to our attention. It is very important to us that you receive the best customer support possible. As a result of a system update, some customers may have experienced an initial delay in funding. Interest does not accrue on your loan until the day you have been issued your approved funds. If you were affected by this issue, we would like to apologize for any inconvenience you have been caused. At this time, if you have not received your approved funds, please contact our Customer Support team at (866) 288-9653 or email us directly at https://www.qcredit.com/about/contact-us. We will initiate an investigation and provide a response directly to you.

Response from Q Credit· Dec 5, 2016

Thank you for bringing your concerns to our attention. It is very important to us that you receive the best customer support possible. While we are experiencing a higher call volume at this time, the experience you described is unacceptable; we apologize for the lack of service you have received. We would like to encourage you to please contact our Customer Support team at (866) 288-9653 or email us directly at https://www.qcredit.com/about/contact-us with your concerns. We are prepared to review your correspondence and provide a response directly to you.

Response from Q Credit· Dec 5, 2016

Thank you for bringing your concerns to our attention. It is very important to us that you receive the best customer support possible. While we are experiencing a higher call volume at this time, the experience you described is unacceptable; we apologize for the lack of service you have received. As a result of a system update, some customers may have experienced an initial delay in funding. Interest does not accrue on your loan until the day you have been issued your approved funds. If you were affected by this issue, however, we would like to apologize for any inconvenience you have been caused. At this time, if you have not received your approved funds, please contact our Customer Support team at (866) 288-9653 or email us directly at https://www.qcredit.com/about/contact-us. We will initiate an investigation and provide a response directly to you.