Pyramids PharmacyReviews of pyramidspharmacy.com

Pyramid pharmacy Blackheath were short of medication for my latest prescription - they asked me to come back later for the rest of it. When I returned some days later they had not obtained it (standard, widely prescribed medication). When I returned again they still did not have it and asked me to ring 111. The advice from 111 was that they should provide it. Only then did they ring a nearby pharmacy, who did have it (and said they always have it). Pyramid pharmacy asked me to go to collect it from the second pharmacy, which I did. The second pharmacy had not had the necessary authorisation from Pyramid pharmacy but did eventually arrange to give it to me. This was medication which had been prescribed weeks ago but Pyramid pharmacy just said they didn't have it. This is cutting a very long story short! If you value your health, time or sanity do not use Pyramid pharmacy.

rude counter staff at Lavender Hill new branch, assistant needs to realise that not everyone can see the medication on shelves behind the counter , try and show some empathy and not making the customer feel uncomfortable, I won’t be giving my business to this brand again

Amazing service , from amazing employees and owners .. They are very caring and professional

On the 9th of December I collected my prescription for the nth time and left there in dismay. It didn't come as a surprise though - I have always found the ratio between the number of people (staff) and efficiency to be very odd, I thought even that this pharmacy was a front of some sorts.. But then, in the late afternoon of the 9th I was given a self- explanatory demonstration - as usual there were 3-4 people in the back and two at the counter. I was lucky and a cheerful young girl located my prescription but then she had to step aside as my prescription needed a senior's approval,. That person was one of those people in the back who happened to be gossiping about how clients smelled. For the purposes of painting an accurate picture I have to say that most of them looked like dead seals in their chairs. The smartest among them was in a religious head cover; as she approached me about my medication she saw an opportunity to teach me a free lesson on how white people were racist!. Sorry, it actually was the other way around but I have never heard a white person to be subjected to racism so with great shame I admit I was that precedent. After noticing I wasn't British ( as she checked my passport to verify my identity in accordance with the standard with that type of meds) she identified me as a potential outlet for her long lived sucking -up to the locals. I mean she was arrogant as she wanted , after all she had in front of her someone who looked like the locals but who wasn't one of them, and I knew then that that disparaging attitude wasn't personal, it was due the lack of common values; it was the hate and assuming of the dominant position among the ingredients in a multicultural society. Finally, when the transaction was over she was satisfied to throw the packet at me, but hey, I caught it, it didn't fall around and I was spared some feigned sorrys, so thank you!

Rude lady who doesn't know that sick people need medication

Very helpful

Very rude staff. At best they treat you with indifference, today the pharmacist was very rude to me. Shocking customer service.

Pyramid Pharmacy 220-222 High St Walthamstow London E17 7JH England I am a busy hospital clinician and had some urgent communication to share with the chemist about a patient: 1. They only answered the phone after 2 hours 2. The female pharmacist (date 26.10.21 - time 4.30pm) was RUDE and even told me that I was shouting (?!) 3. She was DELIBERATELY giving me her email address quickly simply to annoy me. Totally unacceptable. I have alerted the GP. Awful service. Non patient-cantered. A disgrace. Avoid this chemist.