PurolatorAirFilters.comReviews of purolatorairfilters.com

delivery time delayed

Easy ordering. The service person was very good and the delivery was prompt.

Great Customer Service, great products.

The filters work fine, however ours were damaged both years we ordered them. The delivery service is very rough and they get damaged. I would recommend that the filters be packaged with packing all around them to prevent damage.

Great customer service, phone call answered by real life person. Problem resolved easily !!!!

In ordering a case of 4" filters I was never informed that it would take a Month or so to receive my order. I know there is a supply problem in the country but a heads-up would have been nice and understandable. The the filters were delivered while I was away visiting my family and I was lucky that I had a covered entrance that kept the filters from being rained on. The filters, while a nominal 24x24x4 were listed as an actual size of 23.375 x 23.375, what I received was 23.25 x 23.25. The end result was poor communication and no quality control.

Still have NOT received my order.

Once my box of filters finally arrived, the filters were in perfect shape and exactly what I ordered. However, I am not sure if this rating is fair or not because the order took over 3 months to arrive. I had been informed previously by the company that there had been a significant backorder of the fiberglass needed to produce the filters, So, can I really blame Purolator Air Filters for the delay???