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7,460 reviews
PuppySpotHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 677 reviews with 4 stars · Clear filters
Pam Z.
Posted
If feel there was some miscommunication about transport with initial purchase conversation, which led to some disappointment on my part. After speaking to a senior puppy manager problems were completely rectified and our new puppy arrived safe and sound❤️
Jacob S.
Posted
First interaction over the phone with Basha was great, after that I try calling her to follow up some concerns and never received a reply. Communication can build trust.
Christi
Posted
Everything went smooth!
alan G.
Posted
Angel is the best.
Judy S.
Posted
Men were there on time. They asked to see my ID and gave me my puppy. It was simple but not friendly.
Alyssa
Posted
We received a very happy, healthy puppy! We’re beyond grateful for her! She’s a five star rating! However, my experience with Puppy Spot customer service wasn’t great after we adopted our pup. They were difficult to get in touch with and I received a lot of incorrect information from multiple customer service representatives which is why I didn’t give a 5 star rating.
Vanessa B.
Posted
I absolutely love my new puppy. He’s so sweet and well behaved. My purchase and pick up was perfect except Puppy Spot advertised my puppy as being a “mini “ aussiedoodle but he most certainly is not mini anything. I read over his lineage report and all of his family members are standard size and not mini. The vet confirmed that he is a standard size dog. I bought this dog for my young daughter but unfortunately he’s too big for her to handle. I was told he was 14-16 lbs but when I got him, he was 22 pounds. Like I said, I love my new pup, I just wish puppy spot would have been honest about his true size and breed type. Although the process was easy, I wouldn’t purchase another puppy here.
David
Posted
For the most part so far, everything has been as they've stated. I'm awaiting a bit of help though. My puppy is a bit sick and I've reached out for help after having only 29 hours.
