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7,460 reviews
PuppySpotHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 373 reviews with 3 stars · Clear filters
michael B.
Posted
Dis appointed. Our puppy is a sweet girl. But we have had her one week. After trip to our vet. She arrived with ear mites an abcess on the back of her neck size of a nickle. Left ear has broken cartilage an will not stand up. A limp in her left leg. Not asking for any reimbursment she so sweet we wood never want any other pup
Asa, nyc C.
Posted
Pup is cuter than the pic and description is pretty accurate. Pup is healthy and arrived in a timely manner! - 3 starts not bc of puppy. I asked how much and what he eats so I can prepare food as suggested per puppyspot guidelines, I was told he eats certain brand name and mousse type (soft pouched or canned food)but on the day I picked him up, driver game me kibbles as his food. So instead of just enjoying the day I had to call puppyspot, get the breeders info, left a message and wait to hear back, found out he does eat kibbles so I had to go get food at store which really could’ve been avoided. When I asked three questions on the email it auto-replies to call. I emailed so they could give me answers. and upon calling surely didn’t get a straight answer . I requested health forms bc my vet wanted to see beforehand they said to follow up later closer to delivery date, when I requested again just a few days before I never got the forms So there is definitely an administrative issues which frustrated me and made me question the credibility and of the company
Nancy R.
Posted
I think they should provide more information on how this dog was brought up. She won’t leave her kennel.
Deborah H.
Posted
Puppy arrived very underweight.
James M.
Posted
Contact with the company was poor. But the puppy is great and loved
manfred
Posted
My first experience with Puppy Spot was hands down amazing when I purchased Penny. This is why I came back to Puppy Spot for another Cavalier. From start to finish, there was always something wrong. From when she was dropped by the breeder and postponing the deliver date several times. Then yesterday with the non communication from the transport company. My email said they would contact me on Monday to confirm- never happened. Then yesterday morning we arrive at the designated spot at the designated time. Had I not called them, we would have been sitting there for 3 hours.
Vanessa ..
Posted
Puppy’s initial arrival date was cancelled to due a crate issue. Dog was not flown into area where the buyer lived, excessive unnecessary travel. Promised a $159.00 refund fee for travel inconvenience, not received. A $50.00 fee refund to microchip puppy was promised and not received also to date. Puppy was shipped in a crate that was too small per the cargo staff. Puppy was cramped and scared, I was told I should file a complaint. I have not received official registration that documents the poodle as purebred as told. Please contact me at (301) 520-3793 to address these issues. Thank You Vanessa Deal
Brenda
Posted
The process was easy but the dogs were delivered w/ a giardia parasite and tapeworms. Now we are spending a ton on vet visits and medications that are not clearing it up. Unsure if the puppies will make it after we have spent over 8k. More investigation on the conditions of the breeders and what the puppies are sounded by need to be done.
