Pup LabsReviews of puplabs.com

Response from Pup Labs· Oct 21, 2026

Hi Charlee 🐾💛, We truly appreciate you taking the time to share your thoughts with us 💙. We’re glad to hear that the discounts and free shipping made your purchase more accessible 🙌. We understand your concern about regular pricing, especially with the recommended dosage being twice daily. Your feedback is very valuable—it helps us review our offers and ensure we’re providing the best value possible for our customers. Thank you again for choosing us and for being honest about your experience. We’ll continue working on promotions and savings to make our products more affordable 💌. Pup Labs Customer Concierge

Response from Pup Labs· Oct 21, 2026

Hello Bonnie 💌We really appreciate your feedback and for your senior pup’s story 💙. It’s amazing to hear that the Oral Health Powder has made such a noticeable difference in her teeth and gums—especially after struggling with plaque buildup in the past 🐾. We’re also thrilled that the Freedom Joint Drops are helping her feel more active and playful, even if she’s not jumping just yet 🌟. Your dedication to her care is truly inspiring, and we’re honored that our products are part of her journey toward better health and comfort. Please give her some extra love from us—16 years is such a beautiful milestone, and she’s lucky to have you by her side 💌🐶. Pup Labs Customer Concierge

Response from Pup Labs· Oct 21, 2026

Hello Susan. We're truly sorry to hear about your experience and understand how frustrating this situation must have been. 😔 We take all customer concerns seriously and strive to provide a transparent and positive experience for everyone. We apologize if there was any confusion regarding your order or cancellation request. We'd like the opportunity to review your case and address your concerns properly. 📩 We value your feedback and are committed to resolving any issues as quickly as possible. Thank you for bringing this to our attention. For your convenience, please don't hesitate to reach us and we are always here to assist you. You can also contact us with our Phone Team Hours: Monday–Friday: 9:00 AM–9:00 PM EST Saturday: 9:00 AM–6:00 PM EST Phone Number: +1 855 207 7351 or reach us through our email [email protected] Thank you for bringing this to our attention—we appreciate your patience and the opportunity to resolve this matter. 💙🐾 Pup Labs Customer Concierge

Response from Pup Labs· Oct 21, 2026

💙🐾 We’re truly sorry to hear about your experience and the disappointment with the products 😔. We understand how upsetting it is to invest so much and not see the results you were hoping for. ✨ Please know your feedback is very important to us. We’ll review your account right away to ensure your concerns about refunds are properly addressed 💳✅. Thank you for bringing this to our attention—we value your trust and want to ensure you and your pup feel cared for 💛🐶. To help to resolve this for you, may we have the right time to call you back and the phone number to call? For your convenience, please don't hesitate to reach us and we are always here to assist you. You can also contact us with our Phone Team Hours: Monday–Friday: 9:00 AM–9:00 PM EST Saturday: 9:00 AM–6:00 PM EST Phone Number: +1 855 207 7351 or reach us through our email [email protected] Thank you for bringing this to our attention—we appreciate your patience and the opportunity to resolve this matter. 💙🐾 Pup Labs Customer Concierge

Response from Pup Labs· Oct 21, 2026

Hello Nikki, We appreciate you for sharing your dog’s journey 💙. We can only imagine how stressful that emergency visit must have been, and we’re so glad to hear that ProDenta Powder has been a gentle and effective option for your senior pup 🐾. It’s wonderful that your veterinarian also recognized its benefits, especially given your dog’s sensitive digestion and long history with gastrointestinal issues 🌟. Knowing that his teeth and gums are now healthy, plaque‑free, and that he’s thriving without the risks of surgery truly warms our hearts 💌. Stories like yours remind us why we’re committed to creating safe, supportive products for pets at every stage of life. Thank you for trusting us with his care and for sharing such an inspiring update—it means the world to us! 🌼🐶 Pup Labs Customer Concierge

Response from Pup Labs· Oct 21, 2026

Hello SG!🌟 Thank you so much for sharing your experience and your feedback💙! We’re delighted to hear that your 7‑year‑old Anatolian shepherd is already more active and playful with her pup sister 🐾🐾. It’s wonderful that she enjoys the taste of the Freedom Joint Drops too, making it easy to support her joint health 🌟. Your feedback means a lot to us—it’s inspiring to know our product is helping bring more energy and joy to your pups’ daily lives. We’re grateful you trusted us with their care and look forward to continuing to support their health and happiness 💌. Pup Labs Customer Concierge

Response from Pup Labs· Oct 21, 2026

Hello Dawn💙🐾 We’re very sorry to hear about your experience and the double billing issue 😔. That should never happen, and we understand how upsetting it is when your trust is affected. ✨ Please know we’re committed to resolving this quickly. We’ll review your account right away to ensure any duplicate charges are corrected and that your refund is processed 💳✅. Thank you for bringing this to our attention—we value your trust and want to ensure you and your pup feel cared for 💛🐶. To help to resolve this for you, may we have the right time to call you back and the phone number to call? For your convenience, please don't hesitate to reach us and we are always here to assist you. You can also contact us with our Phone Team Hours: Monday–Friday: 9:00 AM–9:00 PM EST Saturday: 9:00 AM–6:00 PM EST Phone Number: +1 855 207 7351 or reach us through our email [email protected] Thank you for bringing this to our attention—we appreciate your patience and the opportunity to resolve this matter. 💙🐾 Pup Labs Customer Concierge

Response from Pup Labs· Oct 21, 2026

Hello Danielle 💙🐾 We regret any frustration this situation has caused you😔. You should never feel misled or charged without clear authorization. ✨ Please know we take this very seriously. We’ll immediately review your account to ensure that any unwanted AutoShip orders are will be cancelled and that no further charges occur 📦🔍. To work and resolve this for you. May we have the phone number and preferred time to call you back, for us to further assist you?📞Your trust matters to us, and we want to resolve this quickly and fairly. Thank you for bringing this to our attention—we’re here to support you and your pup 💛🐶. For your convenience, please don't hesitate to reach us and we are always here to assist you. You can also contact us with our Phone Team Hours: Monday–Friday: 9:00 AM–9:00 PM EST Saturday: 9:00 AM–6:00 PM EST Phone Number: +1 855 207 7351 or reach us through our email [email protected] Thank you for bringing this to our attention—we appreciate your patience and the opportunity to resolve this matter. 💙🐾 Pup Labs Customer Concierge