puntacanaadventures.comReviews of puntacanaadventures.com

Great great time. Angel was our guide. Couldn't of asked for better. Monkeyland was just as expected. 5 star experience. Picked up right on time. Felt very safe the whole time. The drive I believe tamuel was his name was great and there were no delays

Excelente tour, todo el staff tiene una gran actitud, en el área del arrecife y el área de los tiburones si no sabes nadar, tienen dos personas con salvavidas que te ayudan. El show de piratas súper divertido para toda la familia. Nosotros la pasamos genial, fue una de las mejores actividades que hicimos,

Would not come back to the Scape Park. Although the resort is beautiful, and lots of different attractions (roughly 9) so definitely good for the price. The cons would be every worker was rude, entitled, did not welcome us, was not friendly at all but every single one expect, demanded a tip. Tip for no service? Tip for being rude? Tip for not welcoming us? On top of the all that we were excited to zip line and do a tour of the caves. For whatever reason they shut zip lining down from 12pm- 2pm with no notice, no heads up, nothing. So when we went to zip line were told to come back at 2pm. Maybe a little heads up would’ve been great as we would’ve planned the day better. Above that after when we went to do the cave tour we were told it was closed at 2pm which seems weird because again, no communication once so ever from the website or any staff. So we paid for an all inclusive access to hit all attractions and because of lack of communication with closures we ended up either having to sit around waiting for one to open, or sitting around because they were closed. All and all, of what we were able to see it was beautiful and a great day. But still very disappointed in the stuff we missed and lack of communication and friendliness. If you do plan on doing this attraction be mindful to watch your time and ask for when stuff is open, or closed because although the park hours tell you from 9am to 4pm that is not the real time things are open. Be mindful to bring extra money for tip, even to the rude demanding workers.

We booked two adventures with Punta Cana Adventures. All was good until it was time for the adventures to occur. They emailed us to meet our transportation to the adventure at our hotels “groups lobby”. To which in the hotel we were staying at - Hard Rock Resort has two lobbies. A main lobby and a groups lobby. While we arrived at our said meet up location (groups lobby) for our first adventure they were at the main lobby and I had to call the concierge of the company to explain to them where to go as they were in the wrong pick up location. Moving on to the second adventure a couple days later. We specifically arrived at the groups lobby as was told in our pick up location email. Arrive a few minutes before pick up and waited 25 minutes to no one for the adventure transport being there. We asked hotel employees if they saw a vehicle for an adventure, to which they replied no. During the 25 min wait I attempted to call the adventure companies concierge to no answer, sent them multiple WhatsApps to no answer. I then receive an email that the company said they waited for us at the groups lobby and left without us saying we were no shows and we are not going to get a refund. It was completely unacceptable and ridiculous on their part as they were insistent on them being in the right pick up location of which they were not. Long story short, they do not have professional staff, they have poor communication, and they are very poorly organized. They do not even know where the right pick up location they email you to meet them at is. As they were at the main lobby and not the groups lobby. I would not recommend working with them or doing any adventure with Punta Cana Adventures.

Excursions were great. Monkey land made the trip.

The activity was more than amazing , my boyfriend and I had an amazing time with you guys , Ramoncito is above and beyond ... really love it

“Speedboat/Snorkeling Adventure” The boat is not as pictured. They are older boats. You do get to drive the boat, but a guide goes with you and helps dock the boat. They could use a serious upgrade on their equipment. My goggle straps were tied on one side and came apart a couple times. They kept leaking as well. We both had to try and hold them tight to our faces so the water wouldn’t come in so quickly. My life jacket had 1 working buckle. The others were either missing completely or broken. My husband’s was about the same. They gave no indication on what the plan was. We spent about 10-15 snorkeling as well as we could. They then had us drive over to where a bunch of boats hangout by a food/drink barge. Not included of course. I guess they wanted us to hang there for the next hour? I’d rather have snorkeled longer. We’d had enough and got back on our boat to have them take us back. There are also men trying to hustle you to take pictures with their birds and iguanas as you want to the boat. So irritating. Wouldn’t recommend

I think this tour could potentially be very fun on a sunny day. Unfortunately for us the weather was very poor. There was no cancellation or rescheduling. Instead we snorkeled in unsafe conditions. Check the weather before you to ensure you really want to do this.