Edna L.
Posted
Very fast response from Pumpkin…
Very fast response from Pumpkin concerning submitted vet bills! Great review process.

Excellent
3,829 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Edna L.
Posted
Very fast response from Pumpkin concerning submitted vet bills! Great review process.
Cruz
Posted
I did a comparison of the 10 Best pet insurance plans to find out which pet insurance will actually protect my 2-month-old puppy who is currently 18 weeks old. I chose Pumpkin pet insurance because Ms. Charlene Oliver provided me with her photo, CA license number and the direct website and instructions for me to verify that this is a legitimate business. I chose and paid for the annual Puppy Wellness Plan and the Accident/Illness Plan. My puppy has received all the puppy vaccines by April 18, 2026. The Pumpkin Pet Insurance website was very easy for me to submit the three (3) veterinary claims and between May 3 to 7, 2025, I received payments for all (3) invoices. After May 22, 2026, I'm going to enroll my older dog in Pumpkin Pet Insurance. I was unable to cancel the current pet insurance for my older dog even though they terminated the contract 03/30/2026.
Ronald
Posted
These folks are very efficient. They processed some of my recent claims accurately and the reimbursement was in my account in a week. In today's world, that's awesome.
Christopher
Posted
Claim process was easy and fast. Best experience.
Khrisann
Posted
They are always efficient and fast in paying our claims.
Kelvin and M.
Posted
They communicated quickly and will review the claims and let us know if which parts will be approved. They sent us and explain our annual insurance for our pet.
Hannah
Posted
No hassle and easy process. Quick turnaround.
Romayne
Posted
I bought Pumpkin insurance after my puppy’s first vet visit and was so surprised and excited to hear that I could submit a claim for that visit! The claim was easy to submit and was payed quickly ( within 24 hours). I couldn’t be happier.