Paula
Posted
Everyone is very caring!!
Everyone is very caring!! My claim was paid immediately and the process was very simple. I could not be happier!! Thank you for everything.

Excellent
3,829 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Paula
Posted
Everyone is very caring!! My claim was paid immediately and the process was very simple. I could not be happier!! Thank you for everything.
Kelly
Posted
I submitted my invoice for almost $7800 and had an approval within 15 mins, yes you read that correctly! Couldn't be more pleased with Pumpkin
Germaine
Posted
This is a great insurance ti work with very quick response on claims and payment great job!!!
Chad P.
Posted
They have great customer service but lack in understanding of poor people.need insurance too and cannot pay full vet prices. If they paid upfront costs only I'd be willing to say 5 stars but I simply cannot. Be warned you will pay full price and have to get reimbursed after which does not work for poor people whose pets need care too
Response from Pumpkin Pet Insurance· Sep 30, 2026
Thank you for your feedback, Chad. While most pet insurance is reimbursement based, we do offer Pumpkin Now in certain cases. PumpkinNow is a new urgent pay service from Pumpkin Pet Insurance designed to expedite claims and estimates for ‘critical care’ (I.e., high-cost and/or urgent or emergency veterinary treatment). It provides white-glove support and fast-tracks processing and payment of insurance claims when treatment is likely to exceed $500. PumpkinNow helps ensure pet owners and veterinary teams can provide uncompromising care when dogs and cats need them most, without the stress of complex claims processes, uncertainty of coverage, and high out-of-pocket costs.
Cindi A.
Posted
My claim was processed very fast. Can’t beat that.
Dwight E.
Posted
Great way to help care for your pet.
Jacquelyn
Posted
I am amazed at how quickly claims are processed and payment is received to my bank account. Filing a claim is easy and fast.
Biying
Posted
Fast and reliable