ProxyrackReviews of proxyrack.com

Shi.t Company Blocked My Account After Taking Payment Donot Buy!!

Great proxy service. Affordable and easy to use. 10/10

Best cheapest service proxy

Good proxy but too expensive

five :X Excellent

I received the package I paid for, when I had an issue with their proxies, they responded with positive feedback

Very easy to use and fast IPs. Great for ad verification.

I have bought their 100 Shared Datacenter Proxies but there was threads limit. I asked their support how to increase the limit, they answered upgrade your proxy. So I checked the web there is no option for upgrading the plan. What you can do is cancel(get refund) on your previous plan and purchase a new, more expensive one. Therefore I bought the 1,000 Shared Datacenter Proxies according to their support's suggestion, but it didn't work well. So I asked for a refund. Then they refused to do and told me I am not eligible for refund because there was a refund happened. I told them the previous refund was for upgrading the proxy, but they ignored. They say"Money Back Guarantee" on their page but I never receive a refund. ----------- reply to ProxyRack ----------- Like I said, the previous refund was for upgrading/downgrading the plan, I never asked for a real refund. Your website doesn't have upgrading options for customer and now you are blaming customer have too many refunds? The refunds are caused by you, not the customer. Last time I used the service, it was great and I was happy. But this time, you have changed your product without noticing your customers. For example, the thread limit. There is no page that indicates your shared datacenter proxies have the thread limit, not even on the product detail page. I purchased the same plan like I did last time, but found out it is completely different thing I have used before and you refused to issue a refund. Thus, I regard your product as a serious deception. You also mentioned that I heavily using the service for nearly half a year? I suggest you look at your logs closely and learn how to do math. I have used your service for one month and did I use it for free? I paid the full price and I believe the price already cover all the maintenance fees. I have purchased the service on Sep 4th and asked a refund on Sep 5th. I did used some of the bandwidth for testing therefore I asked for a pro-rata refund. And I also received an email states "ProxyRack: Transaction Refunded" but I never get the money. Is this another deception? If you can not issue the refund why you have sent the confirmation email? And you never contact me about the this until I found out there is no refund.