Nicole J.
Posted
Great service
your tecnicians were friendly, prompt and knowledgeable. don't have any complaints. they take the time to set up the system explained everything and make sure I understand. thank you Nicole Johnson
Average
546 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Before you buy a home security system, compare our service! Protection 1 is the nation’s largest full service security company and we are passionate about delivering an extremely high level of customer service.Tired of being put on hold? Frustrated waiting for technicians to show up? We have earned an A+ Better Business Bureau rating and a 97.3% customer satisfaction score because we take care of customers with same-day service and NO automated telephone systems — when you call, a real person answers. Try that with another company!
Protection 1 (protection1.com) has 546 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
546 approved reviews, newest moderated first
Nicole J.
Posted
your tecnicians were friendly, prompt and knowledgeable. don't have any complaints. they take the time to set up the system explained everything and make sure I understand. thank you Nicole Johnson
Lisha N.
Posted
The technician showed up early and was very courteous. He took the time to set up the system as well as my cell phone and explained everything. I really appreciate the time he took.
Robert
Posted
Big claims from the sales staff, but unfortunately just the opposite in performance. Just bad on multiple levels, scary bad
Michael M.
Posted
Saved us money for the same monitoring. Friendly and helpful people. I would recommend Protection 1 for your home/business 1Cross + 3Nails = 4Given
Smiley K.
Posted
Excellent customer service. Very knowledgable. Great company
Anthony S.
Posted
Totally satisfied with the system, technology and backing.
Curley F.
Posted
I would recommend protection 1 to all of my friends. The salesmen was great at explaining everything to me and my wife that I did not understand. He was very honest and trustworthy , the qualities that I look for in any individual.
Lawrence Kenney J.
Posted
So far the service has been of high quality.