Proper AIReviews of proper.ai

Proper has a team of qualified accountants and bookkeepers that allowed my company to focus on our core business which is property management. They provided consistent reporting and excellent communication. Their expertise with Appfolio is a huge benefit to our organization.

Proper is like fine wine they get better with age.

Proper team is excellent at completing financials in a timely manner and clear/concise questions.

Proper AI has been an excellent solution for our property management accounting. They have automated so much for us, and handle countless hours of work in the background with our trust accounting. We process utilities in house for our residents - they go through hundreds, if not thousands, of invoices each month to accomplish this. We wouldn't be able to scale our business without their partnership, and we are free to focus on what needs to be. Very pleased with them.

Great communication! Since partnering with Proper in August 2023, their team has developed a strong understanding of our business operations. Work is completed promptly, deadlines are consistently met, and tasks flow smoothly.

Proper AI is not just our vendor—they are respected and trusted members of our team. The team is consistently responsive and collaborative, and their partnership gives us the ability to support our company's growth while maintaining high standards of accuracy and service. The Proper team also adapts quickly to any feedback we provide.

I have been using Proper AI for 18 months now and LOVE working with their team. They have caught me up with my historical entries and have been a great help in analyzing my data input and suggesting corrections. I am confident that my bookkeeping is up to date and balanced with their help, and I don't have to worry about getting behind any longer. They keep me focused on current income and expense items needed, and their communication is clear. I recently had an audit, and they were instrumental in making sure my data entries were balanced and accurate. I appreciated their help enormously. I work with Appfolio, and when I have any issues with a process, they can get me answers quicker than when I used to open a help ticket with Appfolio directly. It's nice having someone who can focus on a task and get back to me promptly. I'm often called away to something else, and then my task can be overlooked. For property management, they are valuable as our business is constantly interrupted, and having Proper AI in the background paying attention to the monthly tasks and reminding me is a great help. They also take care of the recurring bills that require time-consuming setup for payment. I upload the invoices, and they process them and prepare them for payment within a day or two. I highly recommend Proper AI. I made a great choice in hiring them. I want to thank Carolina Anaya, Alfredo Vergara, Fernando Campo, Mauricio Segura, and, especially, Shail Carvente and Alex Contreras. This team is fantastic, and I have genuinely enjoyed working with them.

The Proper team is knowledgeable and communicates regularly and clearly. Once provided structure, their team does an outstanding job in meeting deadlines.