Great
748 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.
Promdressshop (promdressshop.com) has 748 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
748 approved reviews, newest moderated first
Leanna
Posted
The dress I wanted was sold out everywhere. And then I contacted them to see if they had the dress I was wanting, turned out they did. And they shipped the dress out as fast as they could and it came within a week.
Pati L.
Posted
The dress came in on time , no difficulties making a payment , and the product was exactly as shown 👌🏼
susan G.
Posted
Very happy with quality of dress! Had it in stock when no one else had it! Came exactly when they said it would come. Would recommend them to anyone!
Rita K. B.
Posted
The sizing was completely off. The top of the dress broke.
Aleigha S.
Posted
My dress came in on time, it was true to size and look exactly the same. Loved it!!
M.T.
Posted
Beautiful dress and timely delivery, however the dress came witha stain, several holes in the sheer fabric in the back, a tear be the zipper, and some missing beading! When the dress arrived, we just hung it in the closet because we knew we'd have to take it in to have the length altered. We did that about a week and a half after receiving it and the seamstress pointed out all of the quality issues with the dress. So after paying $400 for the dress plus shipping, I then had to pay to have quality issues repaired. I contacted the company and explained I didn't want to return the dress, but felt they should offer me something for the inconvenience. The rep just kept repeating they couldn't do anything after 24 hours of delivery which is RIDICULOUS!! When you pay that much money for a product you're paying for quality and customer service. Prom Dress Shop is shockingly lacking in both. So disappointing!
Leslie S.
Posted
Easy to navigate website, dress shipped quickly, returns were easy. The dress arrived and was beautiful, but unfortunately didn't fit my daughter. I will use Prom Dress Shop again.
Julie B.
Posted
I was beyond impressed with my experience at Promdressshop.com. They were quick and extremely pleasant and professional to deal with and I would highly recommend them to anyone! The dress was beautiful and more than I expected!
