Excellent
216 reviews
Projector SuperStoreHonesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 20 years, Projector SuperStore has been the premier source for affordable Audio and Visual equipment online. We have worked with hundreds of businesses across the nation and have the expertise to help you integrate the right technology for your specific needs and bring your message to the masses. Whether you're looking for a projector for a meeting room, a portable system for use in multi-purpose rooms, a state-of-the-art projection system for your main auditorium, the latest home theater technology or anything in between, we can help you create a system that is right for your needs and fits within your budget.
Projector SuperStore (projectorsuperstore.com) has 216 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
216 approved reviews, newest moderated first
Robert
Posted
I didn't buy anything from Projector SuperStore...
Response from Projector SuperStore· Oct 9, 2018
Rob: I'm very sorry if there was any confusion. It does indeed look like you reached out to us in 2010 about a refurbished Casio projector, and we still had you in our database from that order attempt, hence you being included in the Trustpilot mailing. Thank you.
William
Posted
We did not buy anything from the Projector Super Store. Why did we receive this email????
Response from Projector SuperStore· Oct 9, 2018
William: Sorry if this was confusing or sent out-of-the-blue. You did indeed purchase from us, a Sharp projector lamp back in 2010. When we signed up with Trustpilot for reviews, they/we reached out to our existing client base, which included you from 8yrs ago. Given this, I can understand why it wasn't in the front of your mind, and I apologize if it caused any confusion. Thank you.
RICHARD
Posted
My experience with PSS began around 2001. They sold me a projector I had picked out, a Kodak if you are interested, and promptly shipped it. I was very dissatisfied with the projector and contacted PSS to see what could be done. They sent me a different make/model by FedEx so I could get it as quickly as possible and told me to send the other back when I had the chance. Remember, this was when the most basic projector was three grand. The new projector lasted for a long time and I was very satisfied. Since then I have done business with them three other times all with the same level of wonderful service. I have recommended them many times.
Danny B.
Posted
Several sites had the Epson 2040 on sale. Based on reviews I decided to order thru Projector SuperStore. The website showed that it was "In stock". A few days later I received an email saying my order could not be fulfilled but they could offer a BenQ projector instead. BAIT AND SWITCH. The Epson sale was over and the price had gone up at all the other sites. So I missed out on a killer deal for the Epson. YOU SUCK Projector SuperStore!
Response from Projector SuperStore· Oct 9, 2018
Danny: I've thought about how to reply to your comments for some time now, since first reading them. There are reasons this happened outside of our control, and I could explain it away, but I don't think any of that would matter to you at this point, since you did indeed miss out on that particular sale. So, instead of explanations, I'll simply state this... You were a customer of Projector Superstore and you had a very bad experience trying to shop with us, and for that I humbly apologize. If you are in the market for any of the a/v gear we sell now or in the future, reach out to me directly. I will personally take care of the order, and I will ensure you get some satisfaction for what happened here on this deal. Thank you, [email protected]
customerJeff
Posted
Prompt, helpful and courteous service. Total price was about the best online.
Preston
Posted
Bought a projector, recieved a projector.
Bruce
Posted
bought a used projector and the picture was dim and faded. They sent me a another projector without any questions. the one they sent me was perfect. great customer service and the product was just as described! Way to go!
Rene
Posted
The projector is a lot dimmer than the amount of lumines the projector was advertised for. I can't use the projector in a brighter room. It has to be dark.
Response from Projector SuperStore· Oct 9, 2018
Rene: I'm sorry you feel that the projector is too dim for your needs. If I'm looking at the correct order, it looks like you purchased an older, used projector. The lamps fade as they age, and depending on the projector... they can too. This is partly why you paid the price you did. If/when it's time to replace that unit with another, call in and talk to us first and we can discuss your room conditions, screen size, etc. to make sure we quote you something brighter and more to your liking next time around. Thank you.
