Average
580 reviews
ProjectmontessoriHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded by a mom who wanted the very best for her child, Project Montessori was born from a deep desire to nurture curiosity, independence, and joy in learning. After discovering the Montessori method, Sophie saw her child flourish and felt inspired to share that gift with other families. Every toy in our store is carefully chosen to support your child’s natural growth and help make parenting a little easier and more joyful.
Projectmontessori (projectmontessori.com) has 580 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
580 approved reviews, newest moderated first
Joan
Posted
Easy to order and amazing toys for children. They are fun and creativr
Response from Projectmontessori· Jan 25, 2026
Hi Joan, Thank you! We’re so glad you found our toys fun and creative, and that ordering was easy. 💛 Kind regards, Project Montessori
Kathy P.
Posted
Two items were ordered at the same time as Christmas gifts, shipped directly to the recipient. I emailed the company to ask if the prices were included in the packing slip and if I could include a gift receipt. They responded quickly & said no prices were included. When only one item was received I emailed them again about the other one. No response. I sent a total of three emails and called three times between Dec. 23, 2025 and Jan. 5, 2026. Never got a response. No one ever answer the phone and I left messages with the order info requested. I was totally ghosted. I am disputing the charged for the item not received with my credit card company. Would not recommend this company and will NEVER order from them again.
Response from Projectmontessori· Jan 29, 2026
Hi Kathy, Thank you for your feedback. We’re very sorry for the inconvenience you experienced. Our customer support team has already resolved this issue via email and issued a full refund for the item not received. We truly apologize for any frustration caused and appreciate your patience while we sorted this out. Kind regards, Project Montessori
SF
Posted
I ordered a train/domino toy for my 4 year old on December 13th, and was given a 7-12 business day shipping time. It's now January 5th and ZERO RESPONSE to all of my calls and e-mails, and of course no train. The website says to call or e-mail with questions or to cancel. Would be great if someone would ever get back to me. It shows as not having shipped yet. The delays and the lack of response are ridiculous.
Response from Projectmontessori· Jan 29, 2026
Hi there, We’re very sorry to hear about your experience and completely understand your frustration. We did reach out requesting more information so we could investigate your order and assist you directly, but unfortunately we didn’t receive a response, so we haven’t been able to contact you further. We take these situations seriously and truly regret the inconvenience caused. If you’re still happy to provide your order details, we’d be more than willing to help resolve this immediately. Thank you for your patience. Kind regards, Project Montessori
Candice S.
Posted
The product was not simple to put together. The Velcro was so small there is no way a child can attach things to it. As an adult when things were attached they just fell off. I sent emails and have had no response. *I have since received a full refund. However I do think the product is not worth the cost based on the reasons Iisted above.
Response from Projectmontessori· Jan 5, 2026
Hi Candice, Thank you for your feedback. We’re very sorry for the frustration caused with the assembly and the Velcro. This shouldn’t have happened. We’ve been in touch directly and have issued a full refund for your order. We appreciate you sharing your experience, as it helps us improve our products and service. Kind regards, Project Montessori
Candy
Posted
I ordered on 6th December and received email stating it had been delivered on 19 December. We were at home all day and no parcel delivered. I contacted customer service on 19th and got a reply stating it would be dealt with after the holiday rush. This was for a Christmas present so I had to get a replacement from another company. I have since sent two further emails on 29th December and 2nd January 2026 with no acknowledgement. Not very efficient with dealing with complaints.
Response from Projectmontessori· Jan 25, 2026
Hi Candy, We’re very sorry to hear about the issues with your order and completely understand your frustration. Our support team has already been in touch via email and has issued a full refund to resolve this matter. We truly appreciate your feedback and thank you for bringing this to our attention. Kind regards, Project Montessori
Hope J.
Posted
Not only did it take over 3 weeks to arrive, the quality of the product is awful for the cost. 25 quid for a small, badly packaged, mediocre product. So unimpressed.
Response from Projectmontessori· Jan 25, 2026
Hi Hope, We’re very sorry to hear about your experience and completely understand your concern. Our support team has reached out to you via email to assist further and resolve this matter. Safety and quality are our top priorities, and we truly appreciate you bringing this to our attention. Kind regards, Project Montessori
Holly
Posted
Child’s product contained toxic lead. Shockingly, the warning on pack was covered by a sticker. I was going to gift this to a little boy with a pregnant mother - this could have been dangerous for them both. I am appalled. I have emailed to complain but received no reply.
Response from Projectmontessori· Jan 25, 2026
Hi Holly, We’re very sorry to hear about your experience and completely understand your concern. Please be assured that your order has already been fully refunded, and we have escalated this issue to our quality team for a full review. Safety is our top priority, and we take matters like this very seriously. Thank you for bringing it to our attention. Kind regards, Project Montessori
Elizabeth
Posted
I purchased several items as Christmas presents for my grandchildren. I need to return a couple of them and have been reaching out to the company for several weeks via email to their customer service address and have had no response. This is certainly not the customer service I expect.
Response from Projectmontessori· Jan 25, 2026
Hi Elizabeth, Thank you for sharing your feedback. We’re sorry to hear about your experience. We requested your order details on Trustpilot so we could look into this for you, but unfortunately we didn’t receive the information needed to locate your order. Without those details, we weren’t able to assist further. We’d still be more than happy to help. Please contact us at [email protected] with your order number or the email used to place the order, and our team will take care of this for you. Kind regards, Project Montessori
