GWENDOLYN C.
Posted
If I could check zero stars I would…
If I could check zero stars I would have. I had 2 settlements by the time I got 1 paid off I realized what was happening. I paid exactly what I owed to begin with a 5000+ fee? Plus 45 a month for a lawyer I never heard from this fee that fee, my original rep sold me on taking away the interest and a lower payment because the whole reason for doing this was because I couldn’t afford the payment I was paying the card, but after 2 years I was paying double what I was paying the card company. Yes you dropped off my interest but charged me over 5 grand to do that and everyone on here talks about great communication and talking you through it, well yeah! That’s what they are trained to do work on our ignorance or we would do this ourselves right? It’s just a scam it’s a company out to make money off selling you a solution to a problem your having with big words and confident people on the phone but as many as I’ve spoken to they all speak the same it’s called que cards. I’m glad they solved 1 account for me but trust me when I tell you I paid every bit that was owed without the settlement offer. Do your math people!
Response from Progress Law· Apr 21, 2026
Hi Gwendolyn, thank you for sharing your feedback. We understand how concerning it can feel when expectations around payments, fees, and communication don’t line up with your experience. Our program is designed to outline all costs, timelines, and services from the start, while providing ongoing support throughout the process. We take concerns like this seriously and would value the opportunity to review your account in detail, clarify how your program is structured, and address any questions you have. Please reach out to our team directly so we can walk through everything with you and ensure you have a clear understanding moving forward.