Average
60 reviews
Priority Home WarrantyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
America’s best and fastest-growing Home Warranty Company offering you the most comprehensive plans atthe most affordable prices. We at Priority Home Warranty dedicate ourselves to prioritizing you,giving you the highest quality service and expertise.We provide unrivaled service & coverage,tailored to your needs.A home warranty is a service contract that covers the repair or replacement of regularly used home appliances and systems that may potentially break down over time.How it works?In the event of an appliance failure or system breakdown, a claim submission online or via the phone is all you need to do! A trained professional will be dispatched to your home and will assess the issue by repairing or replacing what is necessary to remedy the problem. You pay a small service fee, and that is it. All other expenses are on us.
Priority Home Warranty (priorityhomewarranty.com) has 60 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 16 reviews with 1 star · Clear filters
Cyndi C C.
Posted
This Company is a ripoff!! We had 2 claims in 2 years and they never paid our repair person on one and they always say its our fault, poor maintenance. NOT!!! PHONE number is out of order and so is the website. We just lost our money.
Marsha M.
Posted
I've had this policy for about a year now. I've had one claim for a leaky washer that's still leaking to this day. Multiple service calls and now I'm trying to call once again and I find that their website portal is there but I can't log into it, I get a 403 error. The phone number on the website doesn't work. I had to google for a legit phone number and as per usual, I get the answering service that is staffed by the most unhelpful lot. I have placed multiple calls and have yet to receive one and you can't ask for a manager because there just isn't one. I also found that they stopped charging my policy premium for last two months so do I even have a policy any more?
Raj
Posted
STAY AWAY FROM THIS COMPANY!! TOTAL SCAM I paid more than 4k for my multiple rental properties. Now When I tried to file a claim, their phone is nonexistent, online claim portal is down. email service not working. This is a total scam.
AJ H.
Posted
I’ve had the policy since March 2022. Made first claim in February 2023. According to my account, my last call to Priority was June 2020. My first and only claim is date December 12, 2023. If Priority’s dates look funky, it’s because they are! I haven’t heard from them about the claim. The phone numbers don’t work. I can’t find an email address. The Contact button on the website doesn’t work. I have no way to contact Priority. I want my money back! It’s no good having a warranty if I can’t get service!
SHERRI
Posted
bought a new home had this for just in case. They do nothing they won't send anyone to do repairs or even answer the phone. been asking for a refund since October 10, 2022. They say they will e mail a form but never happens. Called again today spoke with Natalia said they would send the e mail still has not happened. This company is a scam DO NOT USE THEM!!!
Rafy S.
Posted
Biggest Scam I have faced in this country. I bought Amy new house in October 2022 and paid 6 years of warranty for $2802.41 in advance for 6 yeas of warranty. The name of the sales person was Chase Alexander whose telephone is now disconnected. I placed a claim by mid December 2022 and never got a call back from them. Their telephones are not functional and they are not answering emails. I wonder how and I can get my money back? Who is the irresponsible and corrupt owner of this company. He/she should be sued and fined.
CLM
Posted
Priority Home Warranty has disappeared! Their website is gone, their phones are all disconnected and yet they are still debiting payments. If anyone is attempting to file a claim based on their contracts, best of luck. They ran and our money did too.
Amer S.
Posted
Biggest Scam. I purchased the warranty and paid upfront for 6 years. I will be suing these people no matter how much it’s going to cost. Just 6 months into the contract and no one responds to any of my calls or emails. They lock everyone’s phone number when they decide it’s time to stope servicing your home. The owners and those in charge must be punished and pay back what they owe to all customers.
