Excellent
414 reviews
Premium Parking - United StatesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 358 reviews with 5 stars · Clear filters
J D.
Posted
Easy and simple process to get in and out of the garage. Can set it up for as long as you need, and using the QR code makes it super convenient.
Response from Premium Parking - United States· May 26, 2026
Thank you so much for providing this feedback. We strive to provide excellent service and your input really matters!!
Katherine
Posted
Kimberly was very helpful and professional today when I called in seeking clarification on an invoice.
Response from Premium Parking - United States· May 26, 2026
Thank you so much for providing this feedback. We strive to provide excellent service and your input really matters!!
Amanda
Posted
Easy to use and very convenient parking. Customer service is responsive and helpful. Duke C. assisted me when I made a reservation under the wrong zone, he was extremely helpful, kind, professional and even made sure to get back in contact with me after our call dropped. He was a typically stressful situation a breeze.
Response from Premium Parking - United States· May 26, 2026
Thank you so much for providing this feedback. We strive to provide excellent service and your input really matters!!
Jenny J.
Posted
Ryne was amazing helping with my parking issues! So kind and patient. Grateful for his help.
Response from Premium Parking - United States· May 26, 2026
Thank you so much for providing this feedback. We strive to provide excellent service and your input really matters!!
alicefaybakeryahoo.com
Posted
Cynthia Alagas was very professional and kind to help me today. We are 81 yrs old and low tech. She filled out the form with explanation involving with us trying to pay for paid parking in New Orleans on April 12, 3026. We thought, with assistance from another person also parking that we had been successful in completing the task. Cynthia was very very kind and helpful. She is a credit to your company!
Response from Premium Parking - United States· May 26, 2026
Thank you so much for providing this feedback. We strive to provide excellent service and your input really matters!!
S S.
Posted
The customer service gentleman Alex was so professional and super helpful and kind in helping me to resolve my issues. He was beyond the Best customer service agent I have ever dealt with, ever. Kudos to him, 100%!
Response from Premium Parking - United States· May 26, 2026
Thank you so much for providing this feedback. We strive to provide excellent service and your input really matters!!
Paffile, B.
Posted
Leo was a great customer service associate who helped me navigate resolving my ticket dispute - it is still pending but Leo did a good job to quickly and efficiently help me move forward to fix the ticket dispute issue.
Response from Premium Parking - United States· May 26, 2026
Thank you so much for providing this feedback. We strive to provide excellent service and your input really matters!!
Chrissy C.
Posted
Cynthia handled the problem promptly and politely
Response from Premium Parking - United States· May 26, 2026
Thank you so much for providing this feedback. We strive to provide excellent service and your input really matters!!
