Excellent
414 reviews
Premium Parking - United StatesHonesty, pricing, process and quality scores appear once 5 customers have rated them.
US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 358 reviews with 5 stars · Clear filters
Christy K.
Posted
Extremely helpful! By the time I parked and walked to my destination I realized the app used automatically the wrong plate ! 15min passed and it would not allow me so change it! Got it all fixed which I’m so grateful for!
Veronica L.
Posted
I got a notification that my ticket was running out: I went to extend it, and it gave me an error when I tried to purchase. Then I received a banking alert that I was charged 3 times. I quickly went to customer service. I told them what had happened, asked a few questions. Then confirmed I would be refunded.
david L.
Posted
I had a very nice lady, Kimberly help me. And it seems that I always need help! She was so nice and patient with me. Kimberly walked me through getting our next seasonal parking permit for Lee County Parks & Recreations & tought me how to go on-line to our account in the future. Thanks again Kimberly
Doug S.
Posted
Kimberly was great
Daniel R.
Posted
I recently made a bone head move by entering the wrong arrival time. Unable to figure out how to correct it, I emailed customer support. Kimberly called me to make sure that she correctly understoon my dilemma. Not only did she correct that but helped me with a number of different issues, including helping me set up my profile. She was very friendly and informative and represented Premium quite well. Thanks, Kimberly! Dan Rounds
Guest
Posted
I saw the ramp fee was $10 per day, which is not outrageous. But then I was pleasantly surprised when I saw the yearly ramp fee for $60. As we will be in Florida for 4 months, it was a no brainier to get the pass.
Ravi Ganeshappa, M.
Posted
The parking lot we pay monthly for was full. I called the main number and Micah was extremely helpful and was able to find alternative parking at a lot very close by. Thanks so much Micah!😊🙏
Carol T.
Posted
I had an issue with getting the reservation confirmation sent to my email and worked with a representative named Kimberly. She worked to resolve the issue and tried a couple of different ways to get it fixed.
