Thomas B.
Posted
Excellent Customer Serivce
Their customer service team acted professionally and promptly regarding my issue. Highly respectable and greatly appreciated.

Poor
13 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
POOTOO designs and crafts solid wood furniture rooted in Mid-Century Modern aesthetics. Every piece is built from responsibly sourced hardwoods — no particle board,— and backed by a 1,095-day warranty. We ship directly to your door with free delivery and a 180-day return window. Good design should last. We make sure it does.
POOTOO (pootoo.com) has 13 customer reviews on Rated Honest, with an average rating of 2.5 out of 5.
Showing 4 reviews with 5 stars · Clear filters
Thomas B.
Posted
Their customer service team acted professionally and promptly regarding my issue. Highly respectable and greatly appreciated.
Warren M.
Posted
My cabinet arrived with some minor dents on the panels. I contacted customer service, and they sent replacements right away - they were super helpful!
Earnest B.
Posted
I got a folding rattan chair, a bookshelf, and a cabinet. I was impressed with how well everything was packed.
Mariana R.
Posted
Beautiful vanity — great quality
Response from POOTOO· Nov 1, 2025
Hi Mariana, Thank you for your feedback. We apologize for the initial delay and confusion with your order. After staying in touch, we’re happy to confirm that the issue has been fully resolved and your item was successfully delivered. We truly appreciate your patience and understanding. Our team is committed to ensuring a smooth experience for every customer. Warm regards, Pootoo Team