Ron
Posted
I've always had an excellent experience…
I've always had an excellent experience using plushcare. I'm not stuck waiting in an office and my appointments are always on time.

Average
2,718 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Virtual primary care and mental health treatment when you need it. Get personalized, high-quality healthcare by talking to top U.S. medical doctors all from the ease of your smartphone.
PlushCare Virtual Healthcare: online doctor (plushcare.com) has 2,718 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
2,718 approved reviews, newest moderated first
Ron
Posted
I've always had an excellent experience using plushcare. I'm not stuck waiting in an office and my appointments are always on time.
Maureen M.
Posted
My doctor was great!! Smart, listened, concerned, trusted my experience with asthma and allergies, and incredibly likable. Prescribed the meds I needed as well as prednisone to help me heal faster. Not sure why but no one wants to prescribe it anymore even when I get a bad bout of bronchitis. So it takes forever to heal. Urgent care is covered by my insurance but of little help when my body needs help right away. So I found you all via Google after my useless urgent care visit. I will mention your intake forms freeze up so there are some technical issues. But I’ll return for the same doctor.
Barry T.
Posted
An organic search of "online doctors who accept Medicare" had PlushCare as the top result. I set an appointment, and the doctor never showed up. While getting a refund, I was told my initial charges were so high because they do not accept Medicare. What a joke!!!!!!! Avoid these frauds.
Response from PlushCare Virtual Healthcare: online doctor· Mar 5, 2026
Hi Barry, Thanks for your feedback. We're sorry to hear you had a less than stellar experience with us. We'll be sure to consider your feedback as we continue to make improvements!
Cathy T.
Posted
I tried to schedule my appointment for 3/28/26, and it scheduled me for noon today. I canceled the appointment within 5 minutes and was told I’d be charged $75.00 for a late cancellation. I don’t think that’s fair.
Response from PlushCare Virtual Healthcare: online doctor· Mar 4, 2026
Thanks for reaching out and bringing this to our attention. We’re sorry about the experience you’ve had, and we’d like to connect with you to investigate further. Please reach out to us directly at [email protected].
Thomas B.
Posted
Doctor was fantastic. Service was flawless. Was in US from UK and needed a doctor. Worked great.
Diane
Posted
Solomon was extremely helpful and contacted me quickly and answered all my questions.
Victor
Posted
great customer representative
Judith P.
Posted
Carmen from the care team took good care of me, excellent customer service.