Bad
36 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Playbackmemory (playbackmemory.com) has 36 customer reviews on Rated Honest, with an average rating of 1.1 out of 5.
36 approved reviews, newest moderated first
Nella
Posted
You will not receive the product you see advertised The Spotify codes don’t work there is no personalisation and they will say it is to do with the colours chosen. Compensation offered 6 USD Return not available!
Momo
Posted
Cheap material and wrong embroidery colour. The team colour blind or just dont care what selling.
Frmo
Posted
I don't recommend it. the sweater is not the same as in the submitted picture. The support team is good for nothing. they don't admit when they make a mistake.
Gabi M.
Posted
DO NOT ORDER!! They send wrong sizes and poor quality and when i emails customer service they said no to me and they are the right products when they are not And now they dont want to refund me !
Daan C.
Posted
Do NOT order here I repeat do NOT order here. I ordered a custom Spotify embroidered sweater combined with a Spotify keychain. When my ordered arrived I was extremely disappointed. The sweater that I ordered was different to the one I received and the keychain that I also ordered wasn’t delivered at all. When I contacted customer service about the issue , their only reply was that they were only willing to compensate me with 16 USD which is far below the amount I paid. Never had such a bad experience with a customer service. When you’re stupid enough to buy something from them, make sure you use a creditcard otherwise you’re royally screwed. If you want to buy a custom hoodie or sweater of any sort. DO NOT buy it from this hell hole of a company.
Maxim
Posted
I ordered a "Custom Spotify Embroidered Hoodie". It should have a date embroided on the sleeve. While ordering, it didn't say how many caracters will be on one line. Now my date is embroided like this. 5/10/2 024 When I contacted their support, they simply told me the info on the sleeve is correct. That's it.
Nathan D.
Posted
This company are crooks, I made an order with personalisation on a jumper. Only half of the embroidery was done, and they didn't want to make the product again or refund me for what wasn't done! On top of that, the delivery times are ghyper long, and customer service is just trying to confuse you so that they don't admit that they made a mistake. Really go your way, use other sites to personalise your gifts, because they are crooks.
Checco F.
Posted
Avoid this product that is really poor in quality. Also customer service dosen’t answer to any problem. They Made My sweatshirt wrong, the patch is really bad. I wrote 3 e mail with photo too. Nobody answer. Avoid it to not loose your money. You will find more better products online. This is really bad
