Cheryl H.
Posted
We purchased a plant but it wasn’t…
We purchased a plant but it wasn’t doing well it didn’t make it I contacted plants4home they were great they replaced it with a new one it is doing great they are great customer service
Poor
40 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plants4home is listed under Garden & Pond.
Plants4home (plants4home.com) has 40 customer reviews on Rated Honest, with an average rating of 2.4 out of 5.
40 approved reviews, newest moderated first
Cheryl H.
Posted
We purchased a plant but it wasn’t doing well it didn’t make it I contacted plants4home they were great they replaced it with a new one it is doing great they are great customer service
Kevin GQ W.
Posted
This is the best experience I have ever had with a plant company. Very nice people and great products.
JAMES P.
Posted
Plants arrived quickly after shipping and the packaging was superb. Healthy, happy plants. Excellent customer service too. Quick reply to my inquiries along with some professional advice. 5 star experience!
Gene T.
Posted
Scam. Scam. Scam. I don’t think they even have any of the plants this company is claiming to have. What a waste of time, money and energy. Now I have to work with PayPal to get my money back. Learn from my experience and don’t buy from them.
Response from Plants4home· Apr 4, 2025
This review is inaccurate. The order in question was processed, shipped, and delivered. We take accusations like this seriously. We're a legitimate, U.S.-based nursery that ships thousands of plants every year to satisfied customers across the country. It’s unfortunate this customer filed a public complaint before giving us a chance to help—especially since the order was fulfilled. Since this review was posted, we’ve improved our communication and tracking systems even further. We’re always here to help if there’s ever a problem, and we stand behind every order we ship. To those reading: we are not a scam—we’re a small, hardworking business, and we’re here to grow gardens, not drama. —The Plants4Home Team
JANE C.
Posted
Wow, NEVER-EVER again will I order from them! ZERO communication EXCEPT that they got my order. I reached out to them 3 times over the course of 6 weeks for a status update and NOTHING! I finally got American Express to investigate and made a claim. Within 36 hours American Express reversed the charges and got my money back. Still ZERO communication from plants4home with any apology or explanation! Buyer Beware
Denise B.
Posted
Andrea assisted me with ordering questions to assure I ordered the right plants. Plants came all packaged well, healthy, and ready to plant. I will order from this company again.
Tamra]p H.
Posted
SCAM SCAM SCAM. DO NOT ORDER FROM THIS COMPANY. Ordered plants in March and still trying to get a response, nothing! No response no anything. Don't waste your time or money.
Kathy P.
Posted
Wonderful company. The plants were shipped well protected and beautiful. They always answere all my questions in a timely manner via text and were always kind and considerate. Will definitely order again!