Excellent
27 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pinpointe's Enterprise Email Marketing system is an award-winning, easy-to-use, cloud-based platform for mid market Business-to-Businesses (B2B). Pinpointe's deep segmentation, behavioral targeting, advanced analytics and simple to use campaign builder helps high volume senders and agencies target, track analyze and stay in touch with customers through permission-based email. Pinpointe is purpose built for customers who have outgrown their current email marketing provider, but aren't yet ready for the higher cost and complexity of marketing automation. Free Trial: 800-920-7227
Pinpointe On-Demand (pinpointe.com) has 27 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
27 approved reviews, newest moderated first
Ben W.
Posted
I own multiple businesses and use Pinpointe for all of them. The drag and drop email builder allows me to create emails easily without having to write HTML myself. The emails look good in multiple browsers. I much prefer phone support, but their chat support usually does the trick.
Jose V.
Posted
Support is helpful. You typically get a reply within an hour and the support staff is very knowledgeable Inbox / Deliverability has been better than other systems we tested. Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker
Chris B.
Posted
Background: I'm a freelance web developer. Many of my clients often ask for help with picking out third-party software related to their website, like email marketing and SEO. I recommend Pinpointe hands down for email marketing. It integrates with SalesForce, has a customizable API, and has a WordPress plugin. Pros: - Clean, easy to use UI (little outdated, but they are experimenting with new designs throughout) - Statistics gathering and reporting - Support is very helpful, usually responding in < 1 hour. When a question turns out to be an issue with the system, their development team is also very responsive and quick to fix and patch issues - Deliverability of emails are better than other systems I've tested (the emails get sent and arrive when I plan, and look just like I designed them in the system) - Lots of email tools - split testing, inbox previewing, spam checker - Free training sessions and direct one-on-one onboarding with the owner - Offers an Enterprise edition (several clients of mine specifically needed this) Cons: - There is no price point for small senders (as in, send only a few emails a month or to very small groups), and there is no free tier account. They target high volume senders and enterprise customers primarily - Campaign builder options include a WYSIWYG and a drag-and-drop builder. The builder is fun to use and emails are true to design, but there is a lack of templates right now
Response from Pinpointe On-Demand· Oct 31, 2017
Hello Chris! Thank you for your feedback. We're working with some excellent designers to beef up the template engine for the builder as we speak. The WYSIWYG editor currently has over 1,000 templates. Also - we've recently added access to over 20,000 royalty free images in the builder to help you customize your email designs.
