Pinnacle Foundation RepairReviews of pinnaclefoundationrepair.com

After raising our house 7", with minimal cosmetic issues, I truly would say they are the best in the business. Customer service is A+. To have neighbors complement about how nice the workers were and how they cleaned up after their selves was a big plus. If you need foundation work I would highly recommend.

I had an evluation done a while back. I was ready to inquire about next steps, but realized the report I received did not include a proposed repair plan and estimate. Over the past couple of weeks, I've called the office 3 times to request it, and was told they would ask the assessor to send it which never happened. I don't want to call anymore. I wonder if this is what it is like during a repair process or if you had to address a warranty issue I would not be confident about it. Unfortunately I feel the need to call someone else.

I had the pleasure of working with Luis Perez from Pinnacle Foundation Repair for a foundation inspection on a home I'm in the process of buying, and I couldn't be more impressed. Luis was quick, thorough, and extremely accurate in his assessment. What really stood out was how clearly he explained everything--his explanations were concise, easy to follow, and especially helpful for a first-time home buyer like me. He took the time to make sure I understood the condition of the foundation and what, if anything, needed attention. I highly recommend Luis to anyone needing a foundation inspection. He's professional, knowledgeable, and truly great to work with!

I requested Pinnacle Foundation to perform an inspection of my foundation. Prior to choosing this company, I did my research to ensure I chose a reputable company. I received excellent customer service from beginning to end. I received a message on Friday to confirm appointment for Monday. I received a message on Sunday from the inspector as well. On Monday, I was opening my door to await his arrival, and he arrived right on time (a few minutes early). The inspector provided education on ways to prevent foundation problems. He was thorough and not in a hurry. The end result was no foundation problem, and I was not charged a dime for this valuable information. Although I attempted to provide money for his time and awesome service, it was declined. I can't think of a time in my ? years of life that I have received excellent service. My inspector was John Campbell. Thank you Pinnacle. I will recommend you to anyone that will hear.

There is a reason Pinnacle has 5 stars. Their customer service is fantastic - prompt and ready to answer any questions. The foundation repair experience went much more smoothly than I could have ever imagined -- truly seamless! I only wish they had other services to provide--I would be a loyal customer! Thank you for doing such a superb and professional job!

We hired Pinnacle Foundation Repair to stabilize our foundation after a Structural Engineer from CCM Engineering determined that our foundation was drooping in the front and rear. Keith Karpp came to our home, took measurements and proposed a solution to install 20 double wall steel piers. Keith's recommendation was identical to the recommendation of our structural engineer. I decided to go with Pinnacle due to the professionalism and honesty demonstrated by Keith. He answered all of my questions and made me feel confident that Pinnacle will fix our problem. The crew that came on site was fantastic, very efficient, courteous and professional. Shout out to Jose Pineda Operations and Ishmeal Crew leader they both put my mind at ease. Shout out to Kristen Cenkus Office Administrator for keeping my informed and coordinating follow up services.

We are very happy with the surveying and quote we got from Pinnacle. Jacob was on time, very communicative, and polite. He also was very knowledgeable. Definitely recommend their service!

No one wants foundation work done, but I am glad I chose Pinnacle. I am happy with the whole process and the results. Kristen was incredibly helpful with scheduling and finding a good time for an appointment. She was friendly and helped ease my concerns right from the beginning. Great customer service! Luis Perez was punctual, explained what he would be doing, listened to our concerns, and walked the property with us. He then took measurements inside and showed us where movement was occurring. He sat with us, thoroughly explained the repair plan, and addressed all our questions. On the day of the repair, Marcos in Operations called to discuss some details and communicated very well throughout the whole process. The crew arrived on time and was very respectful. They made sure to clean everything up after the work was done. I am extremely pleased with the results. The large crack in our brick has closed up, and we can now close our back door without any trouble. Several smaller cracks have closed up and looks much better. Overall, the experience was seamless! I highly recommend Pinnacle's services!