PicturesOnGold.comReviews of picturesongold.com

I ordered two pendants for a memorial for my friends fathers, not only did they love the pendants, but the customer support member Erica went above and beyond to ensure I received it on time!! Happy customer! Thank you!

I was looking for a unique birthday gift for my Baby Brothers bday. I came across PicturesOnGold. My brother is a cop. I ordered 'badge' earrings and customized them with his badge number. The earrings arrived days early and are absolutely adorable! I will be ordering again. Thank You!

I ordered a Divine Mercy(DM) Ring and Miraculous medal (MM) pendant. They sent a MM ring and a MM pendant that was so dark and unlike the photo on the web. I sent an email + they asked to fix it. I said ok. The sent a DM ring that was so poorly made and unlike the photo on the website and the MM was so dark and you couldn't even see the detail. Then they wanted to make me pay for their mistakes/misrepresentation and charge me for shipping. THEN they shorted me $35 on my refund. I read about this happening + before shipping asked them to give me 100% refund and they said yes. But they only gave me a partial refund. They are a full on Scam with POOR quality NOTHING like their photos. They have 2 other websites that are the same company. One is called Sacred Medals and the other Alivia and Danny.

Don't order from them. They sent me the wrong ring.. twice. And when I got the second one it was fake not silver and still wasn't right and they won't give me my money back.

Be veeery aware, I wouldn’t recommend buying with them, at first, when I purchased my item with them I could notice the heart lock charm design it wasn’t the same as shown in the picture. After all the stress trying to contact them they promised to solve the issue and make it right. So I said “OK”. When I got the replacement, I made sure to check every detail to double check it came right. Stupidity of me! The lock protection inside was broken,so then was me again trying to reach them to get my refund. I had returned all the merchandise and its been a month, and I still didn’t got my refund. They promised me 7-10 bussiness day! Its been a month business day that’s ridiculous and awful!!! No respect and care at ALL with their CUSTOMERS. BE AWARE for your own good!

I purchased a Watch Strap Photo Charm for my daughter for Mother's Day. She loved it until it broke after two hours, which we didn't realize happened. My son-in-law was putting the baby in her car seat and he noticed she had the heart charm in her hand. She could have easily choked on it while in the backseat all by herself. DO NOT PURCHASE FROM THIS COMPANY. ITEMS ARE NOT WORTH THE PRICE!!

I would give zero if I could. Every keychain broke. Necklace chain broke. All junk.

*PLEASE READ BEFORE PURCHASING* I do NOT recommend this company on any level. I ordered sterling silver monogram earrings for my niece last Christmas. They were received without earring backs, one earring looked to be rose gold, and the workmanship was horrible. They were NOT sterling silver as advertised. The earrings were promptly returned. I was told I would receive a full credit. The company has not been easy to work with (although they have a 100% Satisfaction guarantee). I am still waiting to receive the 20% re-melting fee back. I seriously doubt they were featured on Today or any other magazine or program. Please learn from my MISTAKE. Update...I stand by my review. However, they did finally refund me the full amount of my purchase.