Manju R.
Posted
so bad.....wasted the whole day on one video
Today is the first day I joined Pictory.AI. Uploaded a script of about 5000 words. The video generated with horrible visuals. When I tried to change, every page would freeze and went unresponsive taking more than a minute to resume. I wasted the whole day trying different things like restarting the laptop, clearing cash and pop up etc. Reducted the script to 3000. Same story. I have sent an email to the support. I was so looking forward to finding a good tool for all my YouTube videos. so disappointed....
Response from Pictory.ai· May 8, 2024
Hi Manju, I'm really sorry to hear about the issues you've encountered on your first day with Pictory. It must be incredibly frustrating to spend so much time and effort without the results you were expecting. We want your experience to be smooth and productive, especially when you're excited to create content for your YouTube channel. Our support team is already looking into your email, and they'll work with you to resolve these issues as quickly as possible. Thanks for reaching out.



