Phone2Reviews of phone2.io

No recibo mensajería para configurar el nro en WhatsApp. Tampoco me permite llamar directo. Me gustaria contactar con asistencia técnica.

Unfortunately, my experience with this service was far from positive. The promises made during the purchase turn out to be either overly exaggerated or not true at all. I bought a “lifetime” subscription, but I've asked for a refund several times, and each time I've been denied. In addition, they advertised one price, and then it turned out that basic functions need to be paid additionally every month. The only reason why I give more than one star is that the support team at least responded and tried to help, albeit with a delay.

Number has been working, not SMS... I had to pay an additional fee to register for use of SMS in conjunction with the number. I did so, and they indicated it would take up to 72 hours to process the application. It's now been two weeks. Initially support responded saying "they would get to it as soon as possible." After waiting another week, further attempts to contact support have not received any responses at all. Very concerning, and in seeing all the reviews here by others feeling that they have been scammed is not very encouraging either. I'm hoping they will respond here and get this taken care of so I can update this review with something more positive. Otherwise legal actions may be necessary.

Update- They refunded me 99$ but could not refund the 24.99, "TCR fees unfortunately can't be refunded due to the specifics of these transactions. These commissions are imposed directly by FCC and carriers, therefore they're considered as irreversible." Original- I needed a number for my banking so they could send me SMS when needed, but Phone2.io doesn’t work that way. I thought upgrading to the additional $24.98/year registry would help, but it turns out it’s designed for businesses. None of the prompts applied to me, yet the payment still went through. I found Phone2 on social media, and it was marketed to replace Skype, so my bad for not figuring out first that this will not replace a phone number used for personal reasons. Now, stuck with a number that’s useless for banking, health insurance, or other important personal services. Disappointed and feeling like I wasted my money. I'm on their website now with chat open, but no one has replied, although green light has been on for a very long time. Hope I can get refunded directly.

Complete Scam! I bought a appsumo lifetime number and i asked before if i can use the number with whatsapp. they confimed but after i tried using whatsapp say its not a valid number and telegram banned the number! support told me to contact whatsapp. but whatsapp said clealry they dont support VOIP numbers but anyway they sold me the crappy number! SCAM!

Andrew, although it took more than a month to port my number, you did do your job. Now, I need the same service that Angela Shulz, Chris Khoo, Seth Davis, Nathan Allan and Ben Garvey got. I still could not receive voice calls, send and receive sms/mms for more than 3 months now despite numerous email to the help desk. Just send me a private message to my phone2 number (281) 487-5851 to give me an answer when I ask you if this is a scam. I told you just be truthful and I will never bug you again. Economy under Biden-Harris sucks and everybody got to do what they have to do. Shiet happen. I understand. Text me pls so I don’t wait for nothing.

Customer support is terrible. It can take a week or more to get a response. They have supposedly been porting my number for over a month. Still not ported and so I can't even use the service that I paid for.