Poor
174 reviews
PhomemoHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Phomemo is a global printing technology brand specializing in portable thermal printers, label makers, shipping label printers, and related printing supplies. Our products are designed to make printing simpler, more convenient, and more accessible for home organization, study, creative projects, small businesses, e-commerce, office work, and travel.We are committed to providing reliable products, intuitive printing experiences, and responsive customer support. Customer feedback is important to us and helps us continuously improve our products and services. Whether you have a question about an order, product setup, printing quality, or after-sales support, the Phomemo team is here to help.
Phomemo (phomemo.com) has 174 customer reviews on Rated Honest, with an average rating of 2.2 out of 5.
174 approved reviews, newest moderated first
Armin Geiger C.
Posted
Printer M08f - it is portable, heavy though. And it is infuriating to use. App is cumbersome, documents need to be uploaded to print, often it is impossible. When it does work, it prints only one page, then you have to cancel print job and start over. Wastes a lot of expensive thermal paper. Printing from a macbook air is impossible, it never works, constantly offline. This printer is absolute garbage and going into the trash.
Nigel
Posted
BE AWARE!!! Been using the Print Master app for over 5 years! Now I can no longer recover any of my saved important information addresses! Told by customer support it will now ONLY save your labels for 6 months, rendering it USELESS!! So angry I have lost this information. Please don't learn the hard way like myself! Just AVOID!
Zowi L.
Posted
Connecting with their 'print master' app is simple. But than..!!.. Phomemo's 'Print Master app' is realy a disaster. The app is difficult and not user-friendly. Finally you've made a simple label and than starts the annoyances. They force you to get a perscription for no less than € 31,- .. per year. They blocked printing, unless you get that perscription. Ridiculous! All that for a few labels per year. We bought a M110 and several labels for approximately € 100,-. It's almost criminal and we are very disappointed...... Don't buy it in combination with that 'Print Master app'. Waste of your money.... !
Mr M.
Posted
Why is it that I have to pay a subscription just to get rid of a watermark on the paper I should not have to pay I just want a printer to print my documents and why should I be made to use a trial.
Matt
Posted
Garbage. Have owned for a month, maybe used it 4/5 times and now it refuses to charge. Haven't exceeded the voltage, tried multiple different cables and outlets, but nothing. Total waste of money.
sue B.
Posted
My daughter received one of these small printers T02 as a gift, installed the app and everytime you want to print it’s takes you to a pop up page wanting a yearly subscription!!! You have to pay a charge to use the product. DONT BUY NOT WORTH THE MONEY AND JUST A SCAM FOR YOU TO TAKE OUT A SUBSCRIPTION.
CindyW
Posted
You have to pay $9.99/month to use it! Plus buying labels. Not worth the money at all.
Marti C.
Posted
DO NOT BUY. Is the most expensive and worst printer I ever used and owned. Since the begining always giving problems, I always have to print 2 or 3 times and sometimes it doesn’t even can print right. It’s clearly made for printing label as the description says but it’s incapable doing it. I didn’t just spent money for this printer but for all the thermal lable wasted because this printer, it really sucks don’t waste your money. EDIT after a month having problems and talking with the support service that never helped me, I resolved the Issue with Chatgpt you can imagine the quality of the service…
