Farid H.
Posted
Good job guys !
Good job guys !
Average
884 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Online Tropical Fish Store & Pet Shop serving the San Diego area. We specialize in Aquascaping, Flowerhorns, Arowana, Cichlids, Rare Plecos, Discus & many other rare & exotic Tropical Fishes from all around the world! We also carry a huge variety of f...
Pet Zone Tropical Fish (petzonesd.com) has 884 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
884 approved reviews, newest moderated first
Farid H.
Posted
Good job guys !
Julian S.
Posted
Great service..hoping little more open late...
Ali
Posted
First fish died in a week. Second one lasted a month longer then it died. Both were Bichirs. I have other small Bichirs in the tank as well. They’re still alive. Have no idea what was the deal with those two newbies. ( I have three tanks. A 300 gallon with VERY large Bichirs in it that I’ve had since they were a few inches. I also have a 180 gallon with 3 year old Discus [very delicate fish] & the other tank is a 150 gallon with the small Bichirs (6) . I’m in my 40’s! …. I’ve been keeping fish since I was 11 years old & at that age , I worked at a local Fish store until I was 15. I’ve been in the hobby for over 30 years! Longer than some ppl have been alive. Water parameters wouldn’t just kill two fish and not harm the others ijs ….. Anyways, I’m not blaming the petstore for these fish dying because “stuff” happens it could be a number of reasons for them dying that may or may Not be the sellers fault….. Bichirs aren’t very active so it’s extremely hard to tell if they were feeling ill that entire time until they died…. As you stated…. Bichirs are very hardy fish! They don’t just die right off the bat. They’re Die Hards )
Response from Pet Zone Tropical Fish· Aug 26, 2021
Ali, we are sorry to hear about the bichirs. We do quarantine our fish for a long while prior to placing them into our stocking tanks and all fish are ensured to be stable prior to shipment. We do have a guarantee on our fish if you were to contact us within reasonable time per our live arrival guarantee T/Cs. These are very hardy and tough fish so that leads us to believe the water parameters in your tank may not be up to standard for their needs and/or not fully cycled. Contact us directly and we are more than happy to guide and give pointers. =) Thanks again!
Scott G.
Posted
Because the fish died
Response from Pet Zone Tropical Fish· Jan 14, 2022
Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.
Gloria V.
Posted
3 dwarf chain loaches - very active & fun to watch
Justin F.
Posted
I love this place. I order online all the time and I live in Florida. Everything always comes alive and the quality is superb.
David B.
Posted
Incredibly fast shipping. Healthy fish and snails. I do appreciate the call to try to work out a substitution when one fish was not currently in stock.
DaShanna B.
Posted
Love this store!!! I was in San Dog a coue weeks ago and stopped for a purchase so I felt very comfortable ordering from this store and let me tell you my Amazon Puffer Fish was packaged very well and my dish was just as spunky as ever !!!!