Pet Supplies PlusReviews of petsuppliesplus.com

I find their prices a bit out of my budget. But if you shop smart using their sales, you can get quality merchandise at a very good price. My daughter and I are trying to find the healthiest foods for our dogs. I've had 2 of my dogs in the last few years pass due to cancer. I don't ever want to go through that again.

Its nice to have another pet store option besides Petco and Petsmart. They are on the expensive side, and the store closest to me is out of stock of kitty items alot (which are the reasons for 4 stars), but overall I like this store. That being said, there is one further out that is stocked better, but, you basically put your life on the line when driving around here, so I don't venture far if I don't have too, lol. The staff are usually super sweet younger kids and when I get a pick-up order I always get a cute note attached with an animal pun like, 'have a pawsitively great day' or something similar. Super cute, and I never get that from the other places. When I get coupons I JUMP on them because they are only good for a couple days and they are usually like 30% off. They have their rewards program and like Vitamin Shoppe, you can complete little tasks (one of them is usually a one question survey; easy peasy!) to earn points, its not just purchases. You even get points for redeeming the points for a coupon, so if you have exactly enough for a $5 reward, you aren't having to start from 0 again! Go browse, sign up for their newsletter, I think you get a coupon if you do, hopefully you'll like it as much as I do.

The store I go to is okay. Employees are nice. The problem I have I guess it's with corporate which is where the points reward program (you buy 10 bags you'll get one free) comes from. I have been buying food for years (I signed on 2021; do you know how many bags of food I have bought!) and was wondering when I was going to get a free bag of food. Well they explain me I had to sign up which I thought I did. Went to website and it showed like 2200 points lost because I never claimed (you cannot claim what you don't know you have). At the store nobody knows anything about this program enough to explain it. Anyways now that I am aware that you have to know the points you have right after I bought the next bag of food I took a peek to see if the points are there. They showed as redeemed! It's really frustrating that the points are not linked with the franchises so they don't keep track. I just think they (corporate) have no intention of honoring the points. What a shame!