Lisa B S.
Posted
I bought a gift certificate for my…
I bought a gift certificate for my sister and she and you never received it and I sent an email requesting help and have not received any answer

Excellent
48 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your trusted source for premium pet supplies, expert advice, and exclusive promotions. Serving Manhattan's pet community for over 30 years with same-day delivery and exceptional care. Shop now for your furry friend's favorite brands!
The Pet Market (petmarketnyc.com) has 48 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 2 reviews with 1 star · Clear filters
Lisa B S.
Posted
I bought a gift certificate for my sister and she and you never received it and I sent an email requesting help and have not received any answer
Cindy C.
Posted
Made a same day delivery order that never arrived
Response from The Pet Market· Apr 26, 2025
Hi Cindy, Your package was neglected and was never collected by you from the doorman. Unfortunately Trustpilot doesn’t have an image attachment functionality, to attach the image, which can be forwarded to your email upon request, demonstrating the unclaimed package. To that extent, as previously communicated we proceeded to refunding you. Thank you for shopping with us. The Pet Market