Excellent
57,206 reviews
PetflowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
LF
Posted
I know businesses are having issues but communication is important. I ordered RX dog food that evidently is out of stock everywhere. After two weeks no one at PetFlow had contacted me, so I called. I sat on hold for about five minutes only to get a voicemail. I ended up emailing and canceling the order, but even a response from that took days! Very disappointing!
Valerie B.
Posted
delivery was a little slow- but otherwise the product arrived in good condition and the price was great. I will order again
K. K.
Posted
Ordering was easy,fast shipping and excellent customer service
Customer E.
Posted
I had to send back a muzzle that I got the wrong size & I didn't have to go to the post office you made it very easy
Michel P.
Posted
I thought my 2 girls would go after that food considering the price. Nope. It's just okay.
Edward
Posted
Fast shipping, great price.Will use again!
JM
Posted
Orders take way too long to arrive and both times I placed an order I had issues. The first time they sent a shipping notice with tracking and TOOK money out of my account, then said items were out of stock. Second time sent my cat food instead of dog food. So another long wait.
stephana S.
Posted
Great fast delivery!
