Excellent
57,206 reviews
PetflowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
JAN M.
Posted
We use auto ship for most of the products we buy online. I found Pet Flow's auto-ship program to be extremely difficult to manage and no longer use it. As a result, I often buy pet products from other suppliers. We have 12 pets and buy a lot of pet products!
Ximena S.
Posted
Speedy delivery, stuff usually comes within 3 or 4 days, Good customer service, I called to ask a question about my product and they answered quickly and with good telephone manner. I just signed up for auto-ship we'll see how that goes. I just wished they carried Fancy Feast Grilled Chicken and Cheddar :(
Vicky
Posted
We love the convenience of auto shipping. We were surprised at how easy it is to add or delete items for a specific auto ship or for future orders. The prices are fantastic and I like that I can still find Fromm products here.
joe
Posted
good products great prices
NARC H.
Posted
Very smooth experience. Good price and reasonable and quick shipping.
kathleen O.
Posted
Order and paid for dry dog food and 12 cans of wet dog food. The day they shipped it, I got an email saying they will refund me cause they are all of sudden out of that particular wet dog food!! I then had to run everywhere to find it…. At the last minute!! When the 40 lb Victor dry dog food arrived, it was thrown on my porch, half hanging out of the box! Needless to say, that was my first and LAST order work them!! I’ll stick to chewy!
DONNA A.
Posted
Everything went very smoothly from ordering all the way to delivery. I was very happy and will use them again.
DOG AND CAT DEPOT S.
Posted
Delivery was delayed 3 times. Said 2 day delivery. I got it in7 days. Not satisfied with delivery.
