Excellent
57,206 reviews
PetflowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
THOMAS R.
Posted
Ordered prescription cat food. My Vet approved the prescription in one day. Waited a week with no delivery. Called customer service and was told as soon as the pharmacy warehouse sends it out, I’ll get an email. After waiting 10 days with no email or food, I canceled the order and bought the food cheaper from my Vet Hospital. I would not use this company ever again.
CAROLYN K.
Posted
Very good customer service.
PATSY S.
Posted
It has taken too long to receive my order. Finally got one of the items, but can't even download the shipping information for the other item. I ordered prescription food for my dog-- something I needed in a timely manner.
SANDY H.
Posted
Always there to answer questions and to help out!
LINDA V.
Posted
Products received on time
PATRICIA S.
Posted
Being told it was delivered and it wasn't. I di nt receive the shipment until several days later, This is not acceptable!
KIM R.
Posted
Easy to order and quick shipment.
GREGORY S.
Posted
Only received 1/2 of RX cat food order placed in December 2021. No way to check on line. Calls to customer service have not resulted in any feedback as to status.
