ERIN A.
Posted
I still have not received my order or a…
I still have not received my order or a ship date. I ordered two weeks ago and the item was in stock. I am out of food and disappointed.

Excellent
57,206 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
ERIN A.
Posted
I still have not received my order or a ship date. I ordered two weeks ago and the item was in stock. I am out of food and disappointed.
TRINIDAD M.
Posted
Worst pet online company. Unreliable delivery service. Overall horrible pet online company. Do not use this company for your furry babies. I am a very dissatisfied customer.
Kam
Posted
Customer service was good. Disappointed that I was able to add an item to my cart, check out, and process an order only to find out a week later it was not available to order.
KARA M.
Posted
Always ship fast, worked hard to get my prescription food. Customer service is very responsive.
Lydia T.
Posted
I was very happy to find Petflow since they have some products I no longer can get on Chewy. Their ordering was smooth, prices fair and I have used them twice now. And I will again!
Lynn
Posted
Ordered hard to get dog food - Arrived on time as ordered.
BARBARA G.
Posted
Very pleased with your service. Especially the people that answered the phone. I wait only a minute to speak to someone. They are very pleasant and professional. Thank you
RICHARD B.
Posted
It to long to get then I only got 1/2 order then you tell me I can’t get the can food,I differently won’t buy from you again.