Great
7,175 reviews
PetEdgeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
PetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
7,175 approved reviews, newest moderated first
Sharon R.
Posted
Petedge always has what I need and they have a super fast response and shipping. Love them
Response from PetEdge· Mar 23, 2023
We love you! Thank you for the very kind review! We are always so happy to hear from a happy customer! Your business is truly appreciated! Thank you for choosing PetEdge and we look forward to hearing from you again! ❤️
Valued C.
Posted
Terrible customer service. Customer service rep ignored my requests and continuously argued with me instead of resolving the problem. I ordered 8.5 inch curved sheers for $120. I received 7.5 inch sheers in an unprofessional, childish glitter pouch. I emailed the customer service team with my concerns, and included a picture of the sheers next to measuring tape. I was responded to by, "Mike Bernardo Customer Care Lead Boss Pet/PetEdge LLC 800-738-3343", who continuously argued with me that I was send the correct product. With each email I stated that I want to return the product, and I was unhappy with it. He first argues that all attachments are included in the length. I reply that, clearly in the picture even with all that it doesn't exceed 8" and I want to return them. He simply responds, "See below, our products may vary 1/2 inch to 1 inch." I get it, you send out whatever you want, take my money, and I can just suck it. Thanks a lot
Response from PetEdge· Mar 23, 2023
We appreciate your feedback. It looks like we have already set you up with the return you requested. A customer service representative will be in touch with you for any other concerns or questions . We thank you for your patience.
Valued C.
Posted
It was a quick affordable purchase. Received items within dats.
Response from PetEdge· Mar 23, 2023
Terrific! We are always happy to provide quick and quality service to our customers! We very much appreciate you taking the time to leave us a review! Thank you for choosing PetEdge!
Richard
Posted
My NP Molly was great, very through, informative, and knowledgeable about my case, I didn't feel like a number. The phlebotomist was also excellent as was the receptionist
Response from PetEdge· Mar 23, 2023
Hi there, although it sounds like you had a fantastic phlebotomist, and I hope to get her when I need bloodwork this is PetEdge we are all about your pet needs, and anything you would need for grooming your pets. We love that you have taken time out to give her a shoutout but want to make sure it gets noticed on the right Trust Pilot review company. Great Job Molly we just can't take credit for your great review ♥
Valued C.
Posted
Amazing service, had an issue with an order going through. Support emailed and called me to make sure it went through. Their customer service is top notch. I will be using them for all my grooming tools.
Response from PetEdge· Mar 22, 2023
Thank you so much for such kind words, and a fantastic review!! We ♥ seeing this and sharing great reviews with the customer service team as this really makes their day!! Thank you for choosing PetEdge for your grooming needs, we truly value you and your business!!
Valued C.
Posted
Fast and easy delivery. Vary competitive in price
Response from PetEdge· Mar 22, 2023
We strive to give our customers the best possible pricing and experience at PetEdge! Thank you for taking the time to review us we really appreciate it! Thank you for choosing PetEdge we value you and your business!!
Charles C.
Posted
Everything perfect, seller totally recomended
Response from PetEdge· Mar 22, 2023
Hi Charles, we reviewed your online order you had placed, and reviewed the UPS tracking as well. Everything matched to what you put in. We also do see the notes that show your package was left at the front desk and one of our support specialists was able to reach the front desk, and let you know they had your package. We apologize for the misunderstanding of your delivery, and added your name to your account so when you purchase online in the future it should show updated. Please call us with any questions you may have as we truly appreciate your business at PetEdge and hope that this resolves the issue. Thank you!
Kristy P.
Posted
It was time to replace my Wahl Bravura clippers. Pet Edge had the lowest price I could find and also offered free shipping. I had my new clippers in 3 days! Love it! Great service!
Response from PetEdge· Mar 22, 2023
We are so happy that you ♥ your clippers!! Great clippers make a difference. ☻ Thank you for taking the time to review us, and choosing PetEdge for your grooming needs, we truly value your business!!
