Excellent
845 reviews
PELEGONHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Our vision is to create a world where mobility is not a limitation for anyone, regardless of age or ability. We believe that everyone deserves the freedom to move and explore their surroundings freely.
PELEGON (pelegon.com) has 845 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
845 approved reviews, newest moderated first
Julia
Posted
Well packaged, easy to assemble, extra parts were all good features
Response from PELEGON· Jun 17, 2025
Thank you for your review! We're glad to hear the packaging, assembly, and extra parts met your expectations. Your feedback means a lot to us, and we’re happy the experience was a positive one!
Pauline R.
Posted
Very good product, easy to put together, good and sturdy for my loved one.
Response from PELEGON· Jun 17, 2025
Thank you so much for your kind review! We're glad to hear the product was easy to assemble and provides sturdy support for your loved one. It means a lot to us to know it’s making a positive difference. If you ever need anything, we’re here to help!
Barbara B.
Posted
I looked at other equipment first, but your's just stood out for quality. From purchase to receiving it was only a couple days. The two items we purchased, a shower chair with back and a helper rail for around the toilet, were a great price, and had a pkg special on them, that sealed the deal for me. Assembly was very good. I recommend this brand for medical helpers around the home.
Response from PELEGON· Jun 16, 2025
Thank you so much for your wonderful review! We're thrilled to hear that our products stood out to you for their quality and value. It's great to know the shower chair and toilet safety rail met your expectations—and that the bundle made things even better! We’re grateful for your recommendation and proud to support your home with safe, reliable solutions. If you ever need anything, we’re always here to help!
Henry J.
Posted
Great product and great instructions to help put the chair together. The best documentation I've ever seen. Quality of the chair is excellent. One suggestion: The rubber mat that goes on the seat of the shower chair, it might be better if there were rubber pieces on the underside of the mat that could snap into corresponding holes in the seat to keep the mat in place.
Response from PELEGON· Jun 12, 2025
Thank you so much for your kind words! We're glad the chair and instructions worked well for you. We truly appreciate your suggestion about the mat—great feedback, and we’ll share it with our product team. Thanks again!
Ranald A.
Posted
It was delivered to the wrong address!
Response from PELEGON· Jun 9, 2025
We're very sorry to hear your order was delivered to the wrong address — that’s certainly not the experience we want for our customers. We’ve already reached out to you directly to resolve this and make things right as quickly as possible. Thank you for bringing it to our attention. – The Pelegon Team
Customer
Posted
Have not received product
Response from PELEGON· Jun 7, 2025
We sincerely apologize that your order hasn’t arrived. We've reached out to you directly to ensure this is resolved promptly. Thank you for bringing it to our attention.
Mary
Posted
I ordered a piddle pad and a potty chair. Just wished I had ordered the bed rails then. They were sold out. I couldn't believe they texted me the very next day to say they got more.
Response from PELEGON· Jun 6, 2025
Thank you so much for your kind words! We're glad we could let you know about the restock just in time. It means a lot to us that you're finding what you need, and we’re always here if you need anything else!
Michael B.
Posted
Pelegon staff remained in constant contact with me throughout my ordering process.
Response from PELEGON· Jun 6, 2025
Thank you for your kind words! We're so glad we could support you throughout your order—your satisfaction means a lot to us. If you ever need anything, we're just a message away!
