PaymentwallReviews of paymentwall.com

Highly unsatisfied! Feel upset! Account creation and approve took more than two months with numerous paperwork demands and multiple delays from Support's responses for days. After all, a Project which was finally tuned to live was banned without any clear explanations while it even did not start to work. Shame, gays!

The customer support is very poor. After a lot of back and forth and a full application and integration with extremely long wait - my account was rejected. Could have save everyone time to know what is accepted to not accepted at the early stage. Not trustable company.

J'ai essayé de payer un produit de 15 euros sur un site marchand qui utilisait les services de Paymentwall. Premièrement ce qui me parait suspect c'est qu'ils demandent les informations des pièces d'identité sur leur site. Bon premièrement OK, cela doit être pour s'assurer que c'est bien MOI l'acheteur qui achète et pas quelqu'un d'autre. Ils demandent également le reçu de paiement, OK je leur ai envoyé également. MAIS ils me redemandent la même chose par mail avec plus de précision avec les photocopies de ma carte d'identité recto-verso et idem pour ma carte bancaire recto-verso. En mon sens, une entreprise qui incite l'acheteur à divulguer des informations très sensibles comme les photocopies de ma carte bancaire par mail n'est pas digne de confiance. Il y a des méthodes beaucoup plus sécurisés. Et ce n'est pas en abusant de l'argument « c'est pour une question de sécurité » que cela rendra plus crédible le site « de paiement » (entre guillemet) au contraire même. J'attends de voir s'ils me remboursent (comme ils me l'ont indiqué par mail) mais en observant les avis Trustpilot je m'inquiète vraiment.

I do not recommend them. The validation process is very long, they take time to respond, they request a lot of personal information. After a long wait they tell me that the project is not valid and they ban my account completely. After that I requested that they delete my account from paymentwall, but they flatly refused. They banned my account and kept all my personal information. That should be a crime. Do not trust this platform. Nobody knows what they do with users' personal information.

i make a purchase at U4GM using paymentwall, order went through but U4GM said they dont received any order.....i contact paymentwall support via email told them about the problem. they reply to me and settle my problem, well not instantly..but still is acceptable because they keeping me updates about my case...and the issue settle after one day. tyvm..

had an issue in BDO Paymentwall charged me but never sent the payment to BDO, BDO told me its paymentwall issue and didn't do anything to assist me, after waiting 22hrs after being charged all i got told was "Greetings Adventurer, My name is GM Muraka and I will happily be of your assistance today! Our GM team at Pearl Abyss is always happy to provide you with an excellent customer service within our community. I can see that you are contacting us today, as you purchased Acoins that did not arrive. We know how important your payment inquiries are so we are happy to help wherever we can! I have looked into this for you and can see that your purchase was still pending on our system. Unfortunately, as that is the case, you will need to reach out to PaymentWall directly for a refund, as we can't issue it on our side. Please be so kind and send a new email to support at terminal3.com in which you describe your issue and possibly attach your receipt alongside it so that PaymentWall can help you directly. We established this partnership with PaymentWall to improve our overall level of service that we can provide to you and help to simplify your payment process. Thank you for your understanding and should you have any in-game problems, I'll be more than happy to help you with this. Kind regards, GM Muraka The Black Desert Support Team" still havent heard anything from Paymentwall, like always, im letting paypal deal with the issue as Paymentwall are known for not assisting in anything when it comes to issue within the system they use.

This review is under no circumstance an exaggeration. I never, ever encountered such a bad payment provider. Don't get me wrong, they are great at taking money from your customers, but that's it. You won't get paid, at least not when you expect to. It took months, MONTHS to setup my officially world-wide recognised project. Once I started taking payments, MONTHS passed and I never received them. Excuses after excuses, like "your bank was not verified", "we need to verify some documents", and so on. Even though everything PASSED THEIR CHECKS, it's been months and I haven't received anything. I intentionally disabled mobile payments (because from a payment of 10 EUR they shown me 2) and other bonanzas so they cannot tell me it takes "30-90" days to process, thus I was taking only credit/debit card payments which takes 3-5 days maximum to clear. Still, nothing received. Now I am struggling to get my funds paid out to my PayPal (which should take literally 2 minutes). Interestingly a payment of almost 200$ made yesterday which is beyond their "100$ threshold" is scheduled to be sent out in OCTOBER. Not to mention the fee was 24$ for the transaction. Absolutely unacceptable, I hope I get my money. Avoid if you know what's good for you.

dont trust this site at all, i paid for WEN TV and Android Tv box app 10 days ago and these guys keep promising that a third party will set this up, but it never happens, i dont know if its all a scam?? i am an old guy and i feel very let down with it all, please dont trust them