Great
682 reviews
PaycomHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
682 approved reviews, newest moderated first
Alejandra
Posted
Since we switched to Paycom, our Company's focus has been teaching our employees how simple the Paycom application is. We strive to be transparent in our processes and give employees visibility to their employment information.
Response from Paycom· Mar 19, 2024
We're happy to hear Paycom has been easy to use for you and your organization! Thank you for leaving us a positive review!
Kealy
Posted
Paycom is easy to understand and staff is extremely helpful.
Response from Paycom· Mar 19, 2024
Outstanding customer service is our top priority and we're glad to hear our staff has been extremely helpful. Thank you for the 5-star review, Kealy!
Clair
Posted
There is very friendly staff that is always available for support. The specialists are amazing. The client relations specialists are in communication reviewing usage and how we can better utilize all that Paycom offers. Everyone that I work directly with becomes family.
Response from Paycom· Mar 14, 2024
We're thrilled to hear about your Paycom experience! It's great to hear that Paycom is providing valuable assistance to you and your organization. Thank you for your partnership, Clair!
DIANNA G.
Posted
Brennen Vickers has been amazing since day1
Response from Paycom· Mar 11, 2024
Thank you for the 5-star review, Dianna. We are so happy that Brennen has impacted you and your organization! We appreciate your partnership!
Lesley
Posted
Utilizing Paycom services has allowed for less data entry and less company human errors with less time spent! Customer service is exceptional!
Response from Paycom· Mar 11, 2024
We're thrilled to hear you are enjoying our product, Lesley. Outstanding customer service is Paycom's top priority and we're happy to hear that is your experience! Thank you for the 5-star review!
Anne Marie Wolanski K.
Posted
Our initial point of contact, Brennan Vickers, has stayed with us throughout the whole process and is still involved when we ask him to be. We are extremely pleased with both the program (ease of use, especially by employees, and versatility) and the quality of the people we have worked with at Paycom.
Response from Paycom· Mar 8, 2024
Anne, we're happy to know Brennan and the rest of our team have provided top-tier client service to you and your organization! It's also great to hear your organization finds Paycom user-friendly. Thank you for your advocacy and partnership!
Eric
Posted
Terrible Customer service. Their 800 number people don't even know their own system. Issues are not resolved. They constantly push you to automate everything when they can't even fix small issues such as deductions or earnings. It's laughable that I could "save" time by having them incorrectly pay all of my employees. "Save Time and Money" It's misleading advertising.
Response from Paycom· Mar 8, 2024
Our goal is to improve the employee experience and deliver top-tier service to all of our clients. We're disappointed to read your review as the experience you're describing does not align with Paycom's standard. We value your partnership and would like to learn more about your experience. Please reach out to our team at [email protected], and someone from our team will be in touch.
Leanne R.
Posted
I have been using Paycom Payroll System for my business, and I couldn't be happier with the results. The system has truly revolutionized the way we handle payroll, making it a seamless and efficient process. One of the standout features of Paycom is its user-friendly interface. Navigating through the system is a breeze, and the intuitive design makes payroll processing quick and hassle-free. It's evident that Paycom prioritizes user experience, making it accessible even for those without extensive payroll expertise. The real-time capabilities of Paycom have been a game-changer for our organization. The ability to access payroll information instantly has saved us valuable time and allowed for better decision-making. The transparency it provides ensures that everyone in our team is on the same page, promoting a more collaborative and informed work environment. The customer support offered by Paycom is exceptional. (Christian M & Channing.) Whenever I've had a question or needed assistance, their support team has been quick to respond and incredibly helpful. It's reassuring to know that help is just a phone call away. Security is a top priority for us, and Paycom's commitment to data protection is commendable. The system employs robust security measures, giving us peace of mind knowing that sensitive payroll information is in safe hands. In conclusion, I highly recommend Paycom Payroll System to businesses looking for a reliable and efficient payroll solution. It has simplified our payroll processes, improved accuracy, and ultimately contributed to the overall success of our organization. Thank you, Paycom, for providing a top-notch payroll system that truly makes a positive impact!
Response from Paycom· Mar 6, 2024
We're thrilled to hear about your experience with Paycom! It's especially great to hear how our product and team have supported you! Thank you for letting us serve your organization!
