PayCargoReviews of paycargo.com

Quick, a pleasure to deal with.

Just came back to say that "Walter" the man who assisted was very competent, professional and a good communicator. So, thanks to him PayCargo out of the dog house (but still not allowed inside ! Thanks Walter! Added two stars .. The annual "maintenance" fee that PayCargo charges on top of already exorbitant transaction fees is hidden and uncalled for. To say nothing of the fact that Import Service Fees at MIA used to be $ 15 (and the airline actually provided you with an arrival notice by fax, a call and paper documents) and now it's not unusual to face a minimum fee of $ 150.00, no call, no arrival notice (check the internet) - absurd rip-off. After kicking up a stink in 2019 about this annual maintenance fee I made sure to use CargoSprint instead of PayCargo. Today I was in a position where I *had* to use PayCargo and I see they have a "Guest Pay" feature for one-time payments. I used that but had to call Customer Service as my old data from 2019 disallowed me from signing in as Guest. Just came back to say that "Walter" the man who assisted was very competent, professional and a good communicator. So, thanks to him PayCargo out of the dog house (but still not allowed inside ! Thanks Walter! Added two stars ..

Josean was knowledgeable, helpful, patient, and friendly. He is the kind of person who I enjoy doing business with, and I hope you fully appreciate his value to your business.

I requested a refund through Paycargo's support email, which Jessica QUICKLY jumped on and cancelled our payment to the vendor. Very pleased with how easy this was. It was just 2-4 years ago I had to submit a form and wait an extended period of time for the refund. Thank you, Jessica!!

Brisa was amazing. She called me multiple times to help me in the process in redoing my password. was a pleasure having her assist me today

I made a payment to the wrong company and called Paycargo. Giovanni was extremely helpful in resolving my issue and he taught me how to navigate through the online payment system easily. Great customer service!!!

I'm grateful for their great customer service ! It was very helpful !!

I processed a claim incorrectly and Brisa helped me in a speedy timeframe to reopen the claim so I could rectify the situation. Great job!