PawsyLabsReviews of pawsylabs.com

Response from PawsyLabs· Aug 25, 2026

Quincy, we're sincerely sorry — an order that never arrived is bad enough, but chasing it through four emails without a resolution is simply not acceptable, and we understand your frustration completely. Let's fix this now: please email [email protected] with the name on your order and "Trustpilot" in the subject line, and we will track down what happened and either reship your order or refund you in full within 24 hours. You won't have to send a fifth email. — The PawsyLabs Team

Response from PawsyLabs· Aug 25, 2026

Thank you, Jane! Hearing that both of your dogs are doing so well on the drops is exactly what we hope for. And thank you for the honest note on the subscription — being placed on auto-ship you didn't clearly ask for isn't how it should work, and we're glad the team could switch you to ordering the bottles simply when you need them. That's your call to make, always. We're here whenever you and the pups need us. 🐾 — The PawsyLabs Team

Response from PawsyLabs· Aug 23, 2026

Thank you, Elizbeth! Getting you a quick answer with clear expectations from the start is exactly how we like to begin — we're glad it landed well. Anything you need along the way, just reply to that same email. 🐾 — The PawsyLabs Team