PawsionateReviews of pawsionate.com

Pawsionate reviews

1,976 approved reviews, newest moderated first

Carl W.
Posted May 10, 2023
Shirt was exactly the way I ordered it…
Shirt was exactly the way I ordered it and came a bit faster then expected. My wife is going to love it!
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Larry M.
Posted May 9, 2023
Nice shirt and quick Delivery
Nice shirt and quick Delivery! Thanks
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Bill J.
Posted May 8, 2023
Excellent transaction
The order process was intuitive and easy to navigate. The shipping was sooner than expected and the finished product was well done.
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James M.
Posted May 8, 2023
Excellent job
Excellent job, shirt was great
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Sudie N.
Posted May 6, 2023
2 peas in a pod!
Ok they Poppy and Pike are my shadow. Love them. Chihuahuas are loyal and loving...so I wear the tshirt proudly. They make me happy. Great graphics and love the navy. It really does look like them. Thank you, AWESOME!!!
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Paul
Posted May 4, 2023
Too small / sarcastic worthless customer servicemer service
I bought a t shirt for my wife from this company. It's much too small. The site says the tees are form fitting (fine, my wife is fit!) My wife wears medium sized t shirts all the time. Well this one fits my 90 lb 13 year old perfectly, but not my wife. I contacted the company and was told it was my fault for not searching for and studying their sizing chart. Instead of simply replacing the $30 (their cost $5) tee shirt and making a customer happy, the gave me sarcasm and a personalized dust rag. Not impressed.
Response from Pawsionate· May 6, 2023
Hi Paul, I'm Molly who has been responding to your emails and would like to echo several points in this case. First, we are only committed to our size chart and the size chart is available for viewing next to the sizing options for the customers to review. The photos you submitted to us indeed points to correct shirt width based on our size chart. Therefore, the item is not defective at all. We believe you are aware of this. Although we prioritize customer satisfaction, our policy must be enforced in most cases. Second, we never mention the real cost of our T-shirts so this is a subjective statement. Once again, we apologize for your unpleasant experience and wish that the situation didn't get this sour for you.
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Rb333
Posted May 3, 2023
No help finding my order
No help finding my order. It said delivered but I never got it. Not happy at all
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Timothy C.
Posted May 3, 2023
Still have not had anyone call me due…
Still have not had anyone call me due to address issues. The correct address has been given and yet to get a response on how there gonna fix it and it’s a Mother’s Day present
Response from Pawsionate· May 6, 2023
Hi Timothy, we sincerely apologize for this incident. Our agent supports have responded to you via email because this is our form of support for the time being. Call support is unfortunately not available at the moment. Because the order has been forwarded for un known reason, we have offered you with a reprint solution. Please kindly check out our latest email for more information.
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