Excellent
6,520 reviews
pawshake.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
pawshake.com (pawshake.com) has 6,520 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
6,520 approved reviews, newest moderated first
Thomas T.
Posted
I went to a confence out of town for almost 2 days. Found Pawshake to take care of my dogs once I'm away and they really did. My dog was well behaved and was very clean when I arrived to see him. I knew the sitter was very patient because my dog is spoiled most of the time. Plus, the sitter was also very polite.
Caroline G.
Posted
Tried to arrange a visit for a local Pawshake dog sitter to visit me. The website is terrible and I was unable to message the only local dog sitter I was matched with. They take ages to respond. The App is just as bad - kept logging me out and I had to keep resetting my password for some bizarre reason. I find it difficult to understand why I couldn’t email the potential dog sitter directly but the website goes on about privacy etc of the employees. I totally get that, but given they have my name, address, phone number and information about my pets, I found the company as a whole to be unhelpful and had the distinct impression they really couldn’t care less if they got my business as a customer or not. Sort your website messaging system out - your current practices do not inspire me with confidence in putting my beloved pets in your company’s hands. I have found a local lady who runs her business with a much more caring and personal touch (yes, she has the same accreditations as the larger businesses) and the way she treats her customers is an example Pawshake could learn from.
Response from pawshake.com· Oct 26, 2020
Hi Caroline, Thank you for your feedback and we're sorry to hear you did not have a positive experience. Safety and privacy are very important to us and for that reason, we can not give out a sitter's personal information. At the same time we would also never share your personal information. We're glad you found someone that is suitable for your pet and we do hope you'll consider giving us a try again in the future. Kind regards, Pawshake Support
Nien T.
Posted
Prima service. Effectieve website.
Anne S.
Posted
I come home to two very happy and relaxed dogs, they miss my husband when he is away so its great that when I get in from work they are super chilled. The reponse to my dates is great too
Stephanie K.
Posted
I was very happy with my pawshake experience. My dog was very well looked after and had daily photos and updates on how she was going. I felt very confident in leaving my pup in their care.
Jen
Posted
Thanks so much for feeding my cat while I was away. He was so happy and looked after well while I was gone. Great service!
NB
Posted
I had no issues, will definitely use their service again.
Candace
Posted
I used Pawshake to find a pet sitter for our family dog. Amelia was fantastic and took great care of Reggie. She and her dog got on so well with Reggie and really treated him like family. Amelia sent us regular updates including photos and videos to make our separation easier. I highly recommend both Pawshake and Amelia.
