Great
1,735 reviews
PawpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
Dash D.
Posted
Convenient! Chat with vet at 1am and wait time was less than 5 minutes. Vet was knowledgeable and provided great advices.
Response from Pawp· Mar 23, 2026
We love knowing you could get help right when you needed it, even at 1am. Quick access to knowledgeable advice is what we're all about, and we're so happy it made a difference for you and your pup.
Ellie S.
Posted
The Pawp team is one of the best things I’ve ever discovered! The team always makes me feel heard and having their help on my phone, especially during non-business hours is game changing! I have and will continue to recommend it to anyone who has a pet. The best app to ease my anxieties about my fur babies
Response from Pawp· Mar 23, 2026
We're honored to be part of your pet care toolkit! Knowing we can help calm those worries, especially when regular vet offices are closed, is exactly why we do what we do. Your recommendation to other pet parents truly makes our day. We're always just a tap away whenever you need us.
MELANIE
Posted
Our DMV was very thorough, ask questions and told us what to do, what to look for, how to help and our next steps to ensure our dog was taken care of and our concerns were addressed.
Response from Pawp· Mar 23, 2026
Your vet really took the time to walk you through everything step by step, which is exactly what you need when your dog isn't feeling well. Those clear instructions and next steps make all the difference. We're glad we could help put your mind at ease.
Leslie
Posted
It was great, friendly, easy to explain and understand. I felt very comfortable with the advice they provided. I would recommend this service!
Response from Pawp· Mar 23, 2026
We love hearing this! It sounds like our team made the process smooth and gave you advice you could really trust. That's what we aim for every time. Thanks for recommending us, your confidence means a lot.
Holly N.
Posted
I was hesitant in using online tela health for my baby but after trying to locate a vet out of state I went ahead and did so I’m glad I did
Response from Pawp· Mar 23, 2026
We're so glad you gave us a chance, especially when you were in a tough spot out of state. It can be nerve-wracking trying something new with your baby, but you trusted your gut and we're honored you reached out to us.
Lynette K.
Posted
The technician appropriately and rapidly assessed the need to take my pup to the vet asap, and confirmed my suspicions. My pup is now recovering well, receiving appropriate meds & I appreciate the Pawp support!
Response from Pawp· Mar 23, 2026
We're so relieved your pup is on the mend. Quick assessments in moments like that can make all the difference, and we're grateful our team could help confirm what you were sensing and get you both the right support when it mattered most.
Kelly Donnette Beatty O.
Posted
The vet was very informative! Gave me some really good tips and suggestions. Wasn't about plugging products it was about me asking questions and giving me the suggestions. Even websites to look up homemade cooked food recipes for my animal.
Response from Pawp· Mar 23, 2026
We love hearing this. It's all about getting you the right information and tools so you can make the best choices for your pet. The fact that our team pointed you toward helpful resources like those recipe sites shows they were really listening to what you needed. Thanks for taking the time to share this with us.
Edith D.
Posted
I was very concerned about my dog. PAWP connected me with a veterinarian and she answered all of my questions. I was very happy to have this service. It was a big help
Response from Pawp· Mar 23, 2026
So glad we could ease your worry when you needed it most. Having a medical team available to talk through what's going on and answer your questions can make all the difference. Your dog's lucky to have someone who jumps into action like that.
