Great
1,735 reviews
PawpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
Autumn R.
Posted
My anxieties were running away with me, and Hayley was able to help put those anxieties to bed. She was very kind, knowledgeable, and friendly. She deserves a raise for her dedicated hard work!
Response from Pawp· Dec 13, 2021
Autumn, thank you for the kind words! Hayley is extremely supportive to our members and we're so lucky to have her on our team! We appreciate you sharing your experience. ❤️🐾😊
Emily Pembrook E.
Posted
I cannot rave enough about pawp— the staff is always so kind and eager to help and using the emergency fund could not be easier. This service is invaluable and i cannot thank them enough.
Response from Pawp· Dec 13, 2021
Emily, thank you for the kind words! We're so grateful to have you in our community. ❤️🐾😊
Angela V.
Posted
I have to give my props to Sarah! She has officially changed my mind about PAWP! She worked with me after my bad experience of a misunderstanding how this whole telecommunication thing has to go when the doctor has to review you on video prior to being seen and authorized even if verbal was done. Squared me away with policies and understanding and then talked all the lingo to the vets when I was flustered. Thank you so much Sarah!!! You are our family and Gracie’s savior!
Response from Pawp· Dec 13, 2021
Angela, thank you so much for sharing your experience! We are so lucky to have Sarah on our team 😊 and even luckier to have you in our community. We're so glad you are loving Pawp as much as we do!
Sherry
Posted
No vet will accept pawp
Response from Pawp· Dec 13, 2021
Hi there! Please reach out to [email protected] so we can further explain how Pawp effectively works with every vet! We'd love to support you and your fur babies.
customer
Posted
Amanda was very kind and helpful! My only suggestion would be for help finding local vets for low income owners. Thanks! Happy Holidays 😊
Response from Pawp· Dec 10, 2021
Thank you for the kind words and feedback - we'll definitely bring this up to the team! Amanda is such a great vet, we're lucky to have her. 😊🐾❤️
Cindy G.
Posted
I had to take my kitty, Monkee into the ER this weekend. The process with PAWP was so easy. I called their emergency line. My ER vet spoke with them and determined it was definitely an emergency situation. PAWP sent in a deposit of $2600 while they were still doing tests on her, and before I left the clinic, they had paid the remaining $400. Unfortunately, my baby had cancer and didn’t make it, but PAWP was exceptional to work with. Thank you! My bill ended up being $3800 and I only have to pay $800. My other insurance should pick up 80% of that. At a very emotional time, the last thing you want to think about is the expense, and PAWP really took that burden off of my shoulders.
Response from Pawp· Dec 10, 2021
Cindy, we are so sorry to hear about your loss. We know how much you loved Monkee. Thank you for all your kind words - the Pawp team is so grateful to have you in our community. Sending so much ❤️ to you and your family. 🐾
Colleen
Posted
Very helpful to get a second opinion when my dog was suffering from another vet's mistakes. Where we were previously desperate for help, we are optimistic now.
Response from Pawp· Dec 10, 2021
Collen, thank you for sharing your experience. We hope your fur baby is feeling better! 🐾❤️
Jon
Posted
I texted in with a vet when my pup was having diarrhea. She was super knowledgeable and offered some at home solutions that didn't require medication which I appreciated. I monitored, changed his diet, and it worked! Saved me a trip to the vet and an unnecessary bill.
Response from Pawp· Dec 10, 2021
Jon, thank you so much for the kind words! We're so glad the changes you made worked quickly and saved you both, time and money! Sending ❤️ to your pup! 🐾🐶
