Great
1,735 reviews
PawpHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
1,735 approved reviews, newest moderated first
Patricia
Posted
They did everything they said they’d do to save my baby!! Pawp works.
Response from Pawp· Mar 15, 2022
Hello, thank your for leaving this review! We are so happy that our service has been able to assist you and your furbaby!
Kin
Posted
This service saved an emergency trip to the vet. Very happy the providers are wonderful. So thankful this exists.
Response from Pawp· Mar 14, 2022
Hi Kin, thank you for sharing this! Were happy to be able to help. (:
Charlie J.
Posted
I have had Pawp for a few months now but havn't needed anything til today. I had a 10 second wait for my chat to be responded to and within minutes I was a much more relieved Dog Mom with my answers. Thank you Pawp.
Response from Pawp· Mar 13, 2022
Thank you for sharing this. Our vet pros are always here to help!
Brenda
Posted
Vet gave excellent assistance and suggested products that might help my dog with diarrhea.
Response from Pawp· Mar 13, 2022
I appreciate you taking the time to share your experience. We're happy to be able to be apart of your dogs care team!
Scott P.
Posted
Had a question about systems my dog was having. And the individual I was speaking with was very knowledgeable. Very helpful. And put me at ease. The feedback from the individual gave me comfort in accessing what I might need to do next.
Response from Pawp· Mar 13, 2022
Hi Scott, Thank you for taking the time to share this. I'm glad to hear our vet pros were able to help. The Pawp team always here for you!
CP
Posted
A few months back I had to call Pawp and speak with a Veterinarian concerning my toy poodle. The Vet I spoke to was calm, kind and very professional. She told me to immediately go to the nearest animal emergency room. After all the tests and bloodwork, etc. I was presented with the bill - Pawp paid everything! What a load off my mind!!
Response from Pawp· Mar 10, 2022
Thank you so much for taking the time to share your story here! We love hearing from our members, and we are so happy to hear you had a positive experience with Pawp. We hope your fur baby is feeling better now, and we are glad we get to be a part of their care team!
Evelyn S.
Posted
The first Vet. That I talked to to find out if I should get my dog to the Vet. Was nice and show kindness. But the second I contact was trying to say that I didn't had a video call before taking my pet to the x-rays. And the last person that I contacted only showed concerned about money and she didn't gave me a clear information about how in case of an emergency surgery things will be handled. It was like already trying to tell me that it will be very difficult to apply and a long process. I didn't had a good feeling about the veracity of how they pay for an emergency .
Response from Pawp· Mar 9, 2022
Hello, Thank you for leaving your feedback here. I apologize if there has been any confusion regarding the reimbursement process and emergency protocol. I would encourage you to continue with submitting your emergency claim, so that we may take a look at this situation! Please do not hesitate to reach out to us through your member portal, or email us at [email protected] for further assistance from our team.
Tracy F.
Posted
I was so worried about my tatertot throwing up. I signed up for insurance in case I needed to take her to the vet. I was also delighted that I could talk to a vet on call, which was so comforting. She gave me a suggestion to try to see if it would help tatertot. I followed her instructions and it worked. She stopped throwing up the next day and is back to normal!!! woohoo
Response from Pawp· Mar 9, 2022
Hi Tracy, i'm happy to hear Tatertot is feeling better. Thank you for taking the time to share this, our team is here to help. (:
